Property Coordinator

**Role Overview**

**Role**:Property Coordinator

**Salary**:Negotiable depending on experience

**Contract**:12 months fixed term

**Location**:Leeds

**Company Overview**

Liv Group is a leading residential block management company, delivering services nationwide. We currently manage tens of thousands of apartments in the UK. Our clients include major developers, global investment funds, freeholders, local councils, and thousands of leaseholders nationwide.

The diversity of our client base calls for an integrated team approach, and our experts strive to deliver value to our clients through clear, innovative thinking and timely solutions. We are also firm believers that you create your own success As an entrepreneurial business, we recognise and promote individuals who show potential to commit and grow with the business.

Liv Group is part of Cortland, one of the leading BTR companies in the US whose UK platform includes BTR development and management as well as block management.

**Role Responsibilities**
- To ensure that the Group’s Health and Safety Policy is adhered to in respect of the Company’s responsibilities.
- To attend relevant seminars, courses and workshops as requested
- To secure best value for money in contracted services by means of competitive quotations etc. To negotiate contract terms and prices and to monitor and address issues relating to contractor performance
- To advise and guide property management colleagues in respect of issues that may arise in connection with the development including technical build related issues, defects, repairs and H&S compliance matters.
- To manage service provision to the client and tenants.
- To exercise judgment on a daily basis in respect of maintenance requirements, Always ensuring the availability of funds before works are committed.
- To ensure insurance cover is in place on all developments and that copies of all current policy documents are held on file and updated as needed.
- To establish and maintain development management information, inspection reports and health and safety records.
- Providing general support to the Block Management function and Property Management Team.
- To effectively resolve management problems or disputes in accordance with legal obligations and with specific reference to the appropriate lease.
- To ensure fire risk assessments and health and safety assessments are undertaken, identified risks are actioned and to review and annotate the assessments annually
- To ensure that all elements of the building are managed appropriately and that both the client and LIV comply with their obligations
- To provide first class customer service to our resident, clients and other stakeholders.
- To be the first point of contact for all leasehold owners, tenants and their agents via telephone.
- Chasing up and monitoring the progress of contractors completing repair orders.
- Lodging building insurance claims.
- Following up to conclusion insurance claims and updating residents and the property manager.
- Reporting any potential third party liability claims.
- Obtaining quotes for day to day maintenance works and soft services
- Liaising with contractors.
- Actions any work orders or repairs that may be required following a site visit.
- Investigating and escalating as required complaints received ensuring formal complaints are lodged by the complaints handler.
- Arranging AGM’s, issuing invites, contacting venues, preparing agendas.
- Arranging and booking meeting venues.
- Typing up and issuing minutes of meetings.
- Knowledge, attitude, skills and habits:

- Excellent analytical skills, including advanced excel modelling skills.
- Strong interpersonal skills.
- Proactive and dynamic taking ownership of all of core duties.
- Strong written communication skills.
- Accuracy and attention to detail.
- Experience in the formatting of documents.

**The Liv Group Difference**

At Liv Group, we understand that client service delivery and a focus on the resident experience sits at the heart of what we do. We put our clients first and enjoy the part we play in helping their buildings thrive.

Our diverse and talented team is what makes us great and positions us at the forefront of the industry today and will keep us at the forefront long into the future. We would be delighted to have you join us on this exciting journey.

Liv Group is an equal opportunities employer.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: From £19,851.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person