Ecommerce & CRM Coordinator
6 days ago
**Ecommerce & CRM Coordinator**
**Salary**:£25k
**Job Type**: Full-time, Permanent
**Location**: London office
**Eligibility**: You must be eligible to work in the UK
**Primary tasks and objectives**
- Build customer segments based on briefs set by the CRM Manager
- Update web content regularly, with guidance from the Ecommerce Manager, to ensure we are maximising sales opportunities and optimising the customer shopping experience
- Communicate with the Marketing team to ensure assets and campaign details are delivered correct on time
- Provide administrative support to the Sales team
**Essential Skills**
- Minimum of a year of experience working in ecommerce
- Experience using CRM platforms (we use Klayvio)
- Proficient in Excel and G-suite
- Analytical and proactive approach
**About Us**
At Spitfire Audio, our vision is to make the world sound exceptional. We are on a mission to bring the true character of sounds, instruments, and spaces to as many people as possible. As the leading creator of sounds and sample libraries for music makers, Spitfire Audio specialises in recording real instruments played by top musicians in the world’s leading recording studios to create the best sounding virtual instruments. Our products are developed in collaboration with groundbreaking partners, including exceptional composers, musicians, and recording studios. Users gain access to the sounds of iconic institutions such as Abbey Road Studios, AIR Studios, and the BBC Symphony Orchestra. Our products are utilised by music makers worldwide, with our sounds featuring prominently in 9 out of the top 10 Hollywood films, as well as numerous Oscar, Emmy, BAFTA, and César award-winning projects.
Apart from joining a wonderful team and friendly company culture, you'll have access to a range of benefits, including a Pension scheme, Private healthcare, including a range of pre-claim benefits, Life insurance policy, Income protection policy, WeCare 24/7 mental health support service, 25 days holiday a year plus UK Bank Holidays, Employee Benefit Membership Discounts, National Cycle to Work scheme, Health & fitness app ClassPass, and lots of Company social events
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