Patient Care Coordinator
2 weeks ago
To receive all patients and other visitors into the department in a professional, polite and friendly manner. To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information. When on reception, update pt. DNAs and attend patients using the Cerner, and GUM EPR systems.
To enter all new patients full details accurately onto appropriate systems. To be responsible for maintaining accurate patients demographic detail and report any duplicate patient registrations to the SSC Support Services manager Care coordinator Manager. To manage all calls efficiently and professionally within the identified performance standards. To note any change in circumstances e.g.
GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate. To accurately attend all GUM patients as a new, follow up, reschedule or rebook based on their last visit. To accurately process all new HIV patients onto Cerner under a medical number.
To effectively diffuse difficult situations with patients and refer to the Administration Manager or Clinic Manager depending on location. To arrange and book any additional services that may be required by patients attending the clinic e.g. transport or interpreting services. To maintain patient confidentiality at all times, keeping patients information private and only allowing access to it by authorised staff Responsible for ensuring that all clinics are encountered, and RTT outcomes are recorded.
To utilise and manage the patient appointment reminder system. To take part in audits of outpatient activity as required. To work a flexible Rota system for the Service, including late clinics and weekends where necessary and providing clerical support to other directorate services where needed. Undertake other administration and reception duties at the discretion of the Clinic Manager.
Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multi-disciplinary audit/development groups. Please see attached job description and person specification to this advert for further details.
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Patient Care Coordinator
1 week ago
London, United Kingdom Homerton Healthcare NHS Foundation Trust Full timeWorking flexibly, the post holder will ensure that they provide a patient focused service in person and on the telephone for all receptionist and administrative areas within The Clifden Centre, The Ivy, John Scott Healthcare Centre and Leadenhall. The Post holder should maintain a welcoming and pleasant environment for patients. They will ensure that all...
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Patient Care Coordinator
1 week ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWorking flexibly, the post holder will ensure that they provide a patient focused service in person and on the telephone for sexual health and HIV patients wanting appointments with and under the care of West Middlesex Hospital and Sexual Health Hounslow, maintaining a welcoming and pleasant environment for patients at all times. They will ensure that all...
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Patient Care Coordinator
1 week ago
London, United Kingdom Damira Dental Studios Full timeJob description: As a Patient Care Coordinator, you will be the main point of contact for our patients within the practice. You will support patients throughout their visit in practice with Damira Dental Studios, providing a seamless experience from welcoming them when they walk in the door through to when they have finished their appointment with the...
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Patient Care Coordinator
2 weeks ago
City Of London, United Kingdom Psymplicity Healthcare Full timeJoin to apply for the Patient Care Coordinator role at Psymplicity Healthcare. This is a full‑time on‑site position located in North West London (NW4). You will be required to work in the office five days a week. Established in 2014, Psymplicity has provided outpatient psychiatry, psychology and psychotherapy services to thousands of individuals, couples...
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Patient Care Coordinator
6 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeBand 3 Patient Care Coordinator 56 Dean Street, London, W1D 6AQ You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team. The main focus of the role is working as part of the Gender Dysphoria Pilot...
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Patient Care Coordinator
6 days ago
London, United Kingdom LEC London Full time**JOB ESSENCE** The purpose of this role is for all patients to have a coordinator that can help them and follow them through their journey from first contact to continuing aftercare. The primary goals of the Patient Care Coordinators are to reach their booking targets and at the same time deliver outstanding patient care. **JOB SPECIFICATIONS** The job...
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Patient Care Coordinator
2 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeBand 3 Patient Care Coordinator - Receptionist 56 Dean Street, London, W1D 6AQ You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team. The main focus of the role is working on our Reception areas at...
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Complex Care Coordinator
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London, United Kingdom Vocation Care Full time**Overview** The Care Coordinator plays a vital role in ensuring that patients receive comprehensive and coordinated care throughout their treatment journey. This position involves working closely with healthcare providers, patients, and their families to facilitate communication and streamline processes. The Care Coordinator will be responsible for managing...
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Patient Care Coordinator
2 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time**Band 3 Patient Care Coordinator - Receptionist** **56 Dean Street, London, W1D 6AQ** You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team. The main focus of the role is working on our Reception...
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Patient Care Coordinator
4 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeThis is an exciting opportunity to become a Patient Care Coordinator, providing a fully comprehensive administration service to the high performing Sexual health team. The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough, this will involve administering,...
