Patient Care Coordinator
2 weeks ago
Join to apply for the Patient Care Coordinator role at Psymplicity Healthcare. This is a full‑time on‑site position located in North West London (NW4). You will be required to work in the office five days a week. Established in 2014, Psymplicity has provided outpatient psychiatry, psychology and psychotherapy services to thousands of individuals, couples and families with a wide range of mental health concerns. We work with clients from all age groups and hold contracts with schools, universities and corporations to deliver an array of services to students and employees. Our dedicated patient care team complements and supports the clinical team to deliver a highly patient‑centred approach. We are committed to creating a nurturing, validating, supportive and cohesive culture for all staff. We believe the workplace should be a place where each individual can thrive, find career progression, and realise their potential. Job Summary The Patient Care Team at Psymplicity plays a crucial role in ensuring the smooth operation of our daily activities. This position is essential for efficient communication within the team and with patients. As a Patient Care Coordinator, you will put a human touch on all communications, manage calls, emails, tickets, and assist patients with appointment and prescription status questions. Key Responsibilities Manage incoming calls and emails from patients and other professionals, responding to client enquiries promptly and professionally. Coordinate and schedule patient appointments. Respond to patient care tickets regarding prescriptions, clinic letters, appointments and other information, providing accurate and valid information using the correct methods. Assist with processing and posting of prescriptions. Support the management team with various administrative tasks, including booking and liaising with patients, responding to complaints and providing appropriate solutions, and updating records. Collect and analyse patient feedback and follow up to gain more information. Handle confidential information with discretion. Work on projects to help develop the company. Benefits A supportive and passionate work environment with team spirit and a can‑do attitude. In‑house training and professional development. 25 days annual leave plus bank holidays. Many opportunities for career development and growth within the company. Parking provided if required. Regular supervision meetings with line managers. Application Process Written application form/CV. One‑way video interview. Interview with the Clinical Operations Lead. Interview with the CEO and Managing Director. Required Skills High level of competence with technology. Knowledge and confidence in using Microsoft Word, Excel, PowerPoint. Previous knowledge and/or use of a CRM is preferred. Strong communication skills with active listening to patients. Good analytical skills. Able to work as part of a team and collaborate with other members. Able to prioritise and multitask – handling multiple tasks simultaneously. Attention to detail to ensure accurate and complete information. Excellent problem‑solving skills to identify root causes and provide effective solutions. Ability to work in a fast‑paced environment. Job Details Seniority level: Entry Level Employment type: Full‑time Job function: Health Care Provider Industry: Hospitals and Health Care #J-18808-Ljbffr
-
Patient Care Coordinator
1 week ago
City Of London, United Kingdom Job Bridge Global Full timePosition OverviewWe are seeking a dedicated Patient Care Coordinator to join our international teams in ensuring exemplary patient care and satisfaction. This role involves collaborating with healthcare staff to facilitate comprehensive care for patients and assisting them throughout their treatment journey.What you will doMakes rounds on patients to ensure...
-
Patient Care Coordinator
1 week ago
City Of London, United Kingdom Job Bridge Global Full timePosition Overview:Job Bridge Global is seeking an experienced Patient Care Coordinator with a strong background in nursing leadership to join our clients Emergency Room (ER) team for full-time night shifts (7 PM - 7 AM). This role is essential in ensuring the highest quality of patient care, coordinating nursing activities, and leading a team in a fast-paced...
-
City of London, United Kingdom Patient 21 SE Full timeDas sind wir:Are you an ambitious Specialist Orthodontist looking to be your own boss, grow your own patient list, and create a community around your work?E-lineOrthodontist, a modern and patient-focused practice in the heart of London, is offering a unique opportunity to do just that.Qualifikation:Klingt das spannend?Why This Opportunity Is...
-
Patient Care Coordinator
1 week ago
London, United Kingdom Homerton Healthcare NHS Foundation Trust Full timeWorking flexibly, the post holder will ensure that they provide a patient focused service in person and on the telephone for all receptionist and administrative areas within The Clifden Centre, The Ivy, John Scott Healthcare Centre and Leadenhall. The Post holder should maintain a welcoming and pleasant environment for patients. They will ensure that all...
-
Patient Care Coordinator
1 week ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWorking flexibly, the post holder will ensure that they provide a patient focused service in person and on the telephone for sexual health and HIV patients wanting appointments with and under the care of West Middlesex Hospital and Sexual Health Hounslow, maintaining a welcoming and pleasant environment for patients at all times. They will ensure that all...
-
Registered Nurse
1 week ago
City Of London, United Kingdom Job Bridge Global Full timeYou will never pay a fee to Job Bridge Global at any point for this opportunity. This opportunity is aimed toward individuals looking to work overseas in the USA and Canada while pursuing their careers in healthcare. We do this to attract a broader range of candidates in local search results.Job Bridge Global is thrilled to present an exciting opportunity...
-
Patient Care Coordinator
1 week ago
London, United Kingdom Damira Dental Studios Full timeJob description: As a Patient Care Coordinator, you will be the main point of contact for our patients within the practice. You will support patients throughout their visit in practice with Damira Dental Studios, providing a seamless experience from welcoming them when they walk in the door through to when they have finished their appointment with the...
-
Patient Care Coordinator
6 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeBand 3 Patient Care Coordinator 56 Dean Street, London, W1D 6AQ You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team. The main focus of the role is working as part of the Gender Dysphoria Pilot...
-
Patient Care Coordinator
6 days ago
London, United Kingdom LEC London Full time**JOB ESSENCE** The purpose of this role is for all patients to have a coordinator that can help them and follow them through their journey from first contact to continuing aftercare. The primary goals of the Patient Care Coordinators are to reach their booking targets and at the same time deliver outstanding patient care. **JOB SPECIFICATIONS** The job...
-
Patient Care Coordinator
2 days ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeBand 3 Patient Care Coordinator - Receptionist 56 Dean Street, London, W1D 6AQ You will be someone who will ensure that the patient experience is prioritised at all times and who would welcome the chance to assist in taking the services forward as part of a friendly multidisciplinary team. The main focus of the role is working on our Reception areas at...
