Collection Data Administrator

2 weeks ago

London, United Kingdom LMA Full time

This role is for a Collections Data Administrator, responsible for helping to manage data relating to a long term projects. Identify opportunities for improvement, as well as recognise potential issues and offer solutions. The Collections Data Administratorwill be working with the Business to ensure the accurate reporting of customer default both at a local and central level. This is a key role in the data lifecycle for the project and it is crucial to capture and trace data quality requirements to ensure allbusiness data and reporting needs are met.
**Primary Responsibilities**:

- Supporting regulatory projects, ensuring data usage is accurate and in line with regulations and Group policy
- Reviewing reports, identifying any issues and taking the corrective actions working with the local Data Warehouse team
- Develop operational guides
- Participation on calls with Group Risk and MI Teams
- Working in collaboration with several teams, including the Management Information (MI) team to fully understand data content and improve data quality
- Collecting data, interpreting data and analysing results
- Identifying patterns and trends in reports and datasets
- Investigate ways to improve data quality, make recommendations
- Identify areas to increase efficiency and automation of processes
- Process corrections through the system

**Skills, Competencies & Personal Qualities**:

- Advanced Excel knowledge, data analytics, pivot tables, V-lookups, etc.
- Good understanding of the collections process within the finance sector
- Proven ability to work alongside a variety of technical and non-technical stakeholders
- Business Objects awareness (ideal but not essential)
- Knowledge of the Asset Finance Industry and products offered. (not essential but experience in Finance sector would be of benefit)
- Proven problem-solving and critical thinking skills - not only a good listener but can ask probing questions until the real need is surfaced and understood
- Ability to influence where appropriate
- Excellent documentation skills
- Analytical skills with the ability to deconstruct a problem using appropriate techniques
- A willingness to see a task through to full completion and appropriate handover to show empathy with business unit
- Ability to prioritise and manage ad-hoc work alongside project work to support other business objectives
- Proactive in nature with the ability to self-manage in terms of commitments and deadlines
- Strong verbal and written communication skills
- Good organisation skills

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