Lead, Billing

At PitchBook, we are always looking forward. We continue to innovate, evolve and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. **About the Role**: At PitchBook, employees are our customers, and customers are king The Finance team handles everything "money" at PitchBook including accounting, quote-to-cash, payroll, compliance and budgeting for our fast-paced and growing company. The team supports the growth of PitchBook by providing actionable insights on the company's financial health, all while working with a fun and energetic team **Primary Job Responsibilities**: - Ensure timely and accurate billing and collections for our recurring revenue model, with a focus on accuracy and monthly reporting of KPIs - Collaborate with cross-functional teams, including Sales, Customer Success and Finance, to resolve billing and collections issues and optimize processes - Monitor and report on key billing and collections metrics, using data to drive decision-making and process improvements - Provide mentorship to billing and collections team members, supporting their professional development and growth - Work with offshore teams to ensure consistent processes and practices across regions - Conduct regular audits of billing and collections processes and documentation to ensure compliance with internal controls and external regulations - Manage special projects related to billing and collections, including system upgrades and process improvements - Work closely with the finance team to ensure accurate financial reporting and forecasting - In addition to lead responsibilities, daily transactional business as usual work is required - Support the vision and values of the company through role modelling and encouraging desired behaviours - Participate in various company initiatives and projects as requested **Skills and Qualifications**: - Bachelor's degree in Accounting, Finance or related field required - 5+ years of experience in billing and accounts receivable collections, with experience in a lead or mentorship role preferred - Excellent communication and interpersonal skills with the ability to build relationships with internal and external stakeholders - Customer-centric approach to billing and collections with a focus on delivering exceptional customer service - Experience with Salesforce and Oracle enterprise resource planning preferred - Ability to work in a fast-paced environment, managing competing priorities and deadlines - Strong analytical and problem-solving skills, with a data-driven approach to decision-making - Ability to work independently, under tight deadlines and in an ever changing/dynamic environment - Proficiency with Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel and the ability to pick up new systems and software easily **Benefits at PitchBook**: Physical Health - Private medical insurance - Dental scheme - Additional medical wellness incentives - Life cover Emotional Health - Paid sabbatical program after four years - Paid parental leave - Education subsidies - Robust training programs on industry and soft skills - Minimum 25 days annual leave and volunteer days Social Health - Employee resource groups - Company-wide events - Employee referral bonus program - Quarterly team building events Financial Health - 8% Pension contribution - Income protection - Shared ownership employee stock program - Transportation stipend **Working Conditions**: The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. **Life At PB**: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. LI-BA1