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Administrator

2 weeks ago

Formby, United Kingdom The Granite Group Full time

If you are a self-motivated individual who is customer focused, professional, enthusiastic and has keen attention to detail, then this is a great opportunity to develop your career.

**Role**: Administrator

**Location**: Formby

**Working hours**: Monday to Saturday, 37.5 hours between 8:00am and 7:30pm on a three-week rolling rota, including 1 in 3 Saturdays 9:00am
- 12:30pm

**Salary**: £22,050 to £25,625 OTE* including £2,000 performance related bonus per annum, once established within your role.

**What you will be doing**:

- Assisting with Broker enquiries by telephone
- Variety of Administrative duties including Policy Validation, Cancellations,

Mid-Term Adjustments
- Liaising with different departments in a professional and efficient manner
- Problem solving and dealing with difficult queries
- Servicing the Haven Line with Broker-to-Broker emphasis
- Always providing excellent customer service

**What we’re looking for**:

- Able to understand bespoke systems and be proficient in all Microsoft office products
- Excellent warm personable manner
- Patient and empathetic
- Meticulous attention to detail
- Target driven and motivated

Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- Perk Box Online & High Street vouchers and discounts
- Fresh fruit Deliveries twice a week*
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Free self-development & qualifications via Magpie Learning
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
- Free Hot Drinks*
- Regular Employment Engagement including ongoing competitions with fantastic prizes
- Charity fundraising events

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey.