Workforce Operations Specialist

2 weeks ago

Solihull, United Kingdom JLR Full time

REQ ID: 127720
JOB TITLE: Workforce Operations Specialist - 12 Month Fixed Term Contract
SALARY: £38,000 - £45,000

POSTING START DATE: 30/01/2025
POSTING END DATE: 13/02/2025
LOCATION: Solihull

In a commercial role at JLR, you can reimagine the future of modern luxury. In teams focused on extraordinary customer experience, sustainability and forward-thinking. You’ll work alongside strategically-minded problem-solvers supporting the transformation of our iconic house of brands - Range Rover, Defender, Discovery, and Jaguar - and our heritage-rich JLR Classic range. Becoming a proud creator of the exceptional starts here.

**WHAT TO EXPECT**

As a Workforce Operations Specialist you will be processing and supporting Workforce Operations UK monthly and weekly payrolls for 30,000 employees, working collaboratively with the team, guiding the administrators and working on projects.

Reporting to the Workforce Operations Transformation Manager, you will be responsible for compliance of UK legislation and JLR policies and assisting in driving change and efficiencies to support business strategies.

**Key Accountabilities and Responsibilities**
- Supporting in processing hourly and salaried payrolls, managing workloads, agreeing holidays, absence and sick pay and performing manual adjustments to employee records
- Dealing with internal and external queries, particularly complex queries
- Assisting in producing documented procedures for all timekeeping activities and delivering accurate and compliant timekeeping processing for a variety of terms, conditions and shift patterns
- Leading mini payroll projects
- Supporting the Workforce Operations Supervisor with onboarding and training new starters

**WHAT YOU'LL NEED**
- Proven experience of working in a leadership role
- Substantial experience of working in a large multi-site payroll department
- Knowledge of time & attendance and payroll systems
- Excellent organisation, communication, customer service and stakeholder skills
- Ability to work well under pressure and to work as a team player

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role - but you're interested in where it could take you - we still encourage you to apply. We believe in people's ability to grow and develop within their role - it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.

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