Associate Clinical Director

To undertake face to face clinical work at consultant level within the care group as appropriate and to model good practice; views of patients when challenged To proactively contact children, young people and families when there has been a serious incident, death or near miss. To offer apologies or condolences, to explain processes associated with complains or serious incidents and where appropriate work to find acceptable solutions when things have gone wrong. To work with families and networks where there has been family breakdown for reasons that will include domestic abuse. To communicate highly sensitive and potentially upsetting information in relation to care of a child to both families and professionals.

To have skills to manage the professional and personal impact of highly stressful interpersonal events. To work in partnership with the Heads of Service to develop clinical leadership within the service; To co-chair the Leadership Team of the senior professionals of the service who are involved in the delivery of care together with the Heads of Service; In partnership with the Heads of Service to facilitate a comprehensive change programme that delivers consistent and evidence-based approaches to service provision and practice within the care group; To lead on building a culture of continuous improvement of services as demonstrated by clinical audit and other forms of benchmarking; Internal: Present highly complex information to clinical, operational and administrative colleagues about service design and change. This may often be contentious. External: To Share complex information which may be contentious in relation to waiting lists etc.

The use of excellent interpersonal skills will be essential i.e. therapeutic in delivering the message sensitively which may be contentious in a highly hostile and emotive environment and where consensus and agreement may not be present. To take the lead in developing excellent relationships with GPs, commissioners and system leaders. To work with professional leads across the Trust on developing quality accounts To support delivery of all performance targets relating to health and social care services provided by the Trust, in accordance with requirements laid down by Monitor, NHSE, other regulators and professional bodies and as set out in legally binding contracts agreed with Commissioners To support the Operational Heads of Service in ensuring that services are provided within the agreed financial envelope, ensuring maximum value in terms of clinical and cost effectiveness To work with the Service Leadership Team to identify optimal service models/pathways that deliver consistent approaches to service provision and practice, improving the quality of services and the experience of those who use them; To work in partnership with the Heads of Service and Service Leadership Team to ensure the development and provision of safe, effective services, in line with best practice and legal framework.

To work in partnership with the Heads of Service in the development of integrated governance and strong clinical/professional leadership within the care group and address the balance of leadership in line with the emerging new philosophy of transparency and co-production of services In partnership with the Heads of Service, to ensure strong relationships within the senior team demonstrating trust and holding self and others to account appropriate. Taking action to ensure the delivery of all team objectives, identifying risks and taking corrective action in line with the Trusts integrated governance framework. At all times supporting the Trusts reputation, maintaining a positive attitude with a strong commitment to results; To promote and display via personal actions support for the Trusts key policies on Equality and Diversity, Exemplar Employer and use of the recovery orientated approach for people with longer term problems. To provide visible leadership across a range of diverse services, and a large geographical area.

This will require the postholder to be able to travel confidently by car or public transport as well as virtually using computer aided software. The delivery of excellent services Trust-wide through the management and development of both health and social services resources. To use highly developed analytical skills which reflect the post holder's expertise to provide opinions and judgment in clinical care. To be confident and credible in offering opinions based on available information, experience and training, even when these opinions may differ from others.

To be able to explain the rationale for the decisions made and the appropriate weighting of information. For example, when working in a multi-agency framework to understand and formulate the needs and solutions for both professionals and families. To be able to communicate this information sensitively and in an environment that is likely to be highly emotive and at times challenging. Continued deve