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Shift Supervisor

2 weeks ago

Perranporth, United Kingdom Perran Dairy Ice Cream Parlour Full time

'''Duties'''
- Oversee and manage the daily operations of the shift
- Comfortable managing front of house and back of house during service
- Ensure excellent customer service and guest satisfaction
- Supervise and support staff members during their shifts
- Assist with food preparation as needed
- Maintain a clean and organized work environment
- Monitor inventory levels and place orders when necessary
- Handle customer complaints and resolve issues in a timely manner
- Train new employees on company policies and procedures
- Implement and enforce food safety standards and regulations
- Able to work in a busy environment whilst maintaining high standards

'''Requirements'''
- Previous experience in hospitality, or restaurant industry
- Opening and closing
- Preparing for the following day with comprehensive handover with the leadership team
- Full understanding of menu and allergies
- Strong leadership and supervisory skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of food safety practices and regulations
- Excellent communication and interpersonal skills
- Flexibility to work various shifts, including weekends and holidays
- Ability to stand for long periods of time and lift heavy objects if required

Please note that this is not an exhaustive list of duties and requirements. The Shift Manager may be required to perform additional tasks as needed to ensure the smooth operation of the shift.

**Job Types**: Full-time, Part-time

**Salary**: £11.50-£14.10 per hour

Expected hours: 20 - 45 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Yearly bonus

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)
- Level 2 Food Hygiene Certificate (required)

Ability to Commute:

- Perranporth (required)

Ability to Relocate:

- Perranporth: Relocate before starting work (required)

Work Location: In person