Training Administrator

11 hours ago


Welham Green, United Kingdom Herts Energy Academy Full time

Herts Energy Academy is a vocational training and qualification provider offering specialist training and qualifications in Heating, Renewable Energy, Plumbing, Electrical and Gas. based in Welham Green, Hertfordshire. We require an experienced administrator to join our team to assist with the following;
Main Duties & Responsibilities:
Meet & Greet of delegates & visitors to the centre

Has excellent customer service skills with a friendly, enthusiastic and professional manner

Able to work independently

Dealing with customers face to face (covid safe) and taking payments

Being able to work in a fast paced environment

Assist with the management of health, safety and emergency systems according to company policy & relevant law.

Assisting with the continued development & training of any other administration staff

Assist with day to day running of the training centre & to be fully conversant with all operational systems.

Produce any reports / documents in a timely manner ensuring deadlines are met

Maintaining adequate stock control of hand outs, paperwork and other course materials

Preparation of all course material prior to course commencing

Maintaining accurately training dates on company website. Respond to & follow up on new enquiries using appropriate methods in professional manner

Dealing with all aspects of course bookings from initial enquiry; confirmation of booking and issuing of certification.

Maintaining key training documentation & records

Ensuring that the company website & social media is kept up to date including a monthly newsletter. Being creative with social media accounts

Assisting course tutors and other ad hoc tasks

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Welham Green, AL9 7NT: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 3 years (required)

Work Location: In person


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