Training Administrator
11 hours ago
Herts Energy Academy is a vocational training and qualification provider offering specialist training and qualifications in Heating, Renewable Energy, Plumbing, Electrical and Gas. based in Welham Green, Hertfordshire. We require an experienced administrator to join our team to assist with the following;
Main Duties & Responsibilities:
Meet & Greet of delegates & visitors to the centre
Has excellent customer service skills with a friendly, enthusiastic and professional manner
Able to work independently
Dealing with customers face to face (covid safe) and taking payments
Being able to work in a fast paced environment
Assist with the management of health, safety and emergency systems according to company policy & relevant law.
Assisting with the continued development & training of any other administration staff
Assist with day to day running of the training centre & to be fully conversant with all operational systems.
Produce any reports / documents in a timely manner ensuring deadlines are met
Maintaining adequate stock control of hand outs, paperwork and other course materials
Preparation of all course material prior to course commencing
Maintaining accurately training dates on company website. Respond to & follow up on new enquiries using appropriate methods in professional manner
Dealing with all aspects of course bookings from initial enquiry; confirmation of booking and issuing of certification.
Maintaining key training documentation & records
Ensuring that the company website & social media is kept up to date including a monthly newsletter. Being creative with social media accounts
Assisting course tutors and other ad hoc tasks
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£35,000.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Welham Green, AL9 7NT: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative: 3 years (required)
Work Location: In person
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