Rfm Post Room Operative/ Porter

Overview:
**Quality. Detail**
**. Results**

**Post Room Operative / Porter**

**Location: Fleetwood - Hesketh House**

**Salary**: £9.83 per hour

Hours: 37.5 hours per week, 7:30am to 4:30pm, Monday to Friday

Contract: Full time, permanent

Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. As Post Room Operative / Porter, you’ll be part of a team that’s doing incredible things - for ourselves, for the partners we work with, and for a truly sustainable future.

Your new role:
**What you’ll do**:

- Receive, sort and distribute all incoming mail as it arrives
- Distribute mail to the appropriate places within the building
- Maintain records of incoming and outgoing mail.
- Ensure delivery of outgoing mail to couriers the client and Royal Mail.
- Perform data entry activities
- Maintain security by following procedures, be aware of, and report any suspicious activity
- Produce reports as required by the Post Room Supervisor
- Maintain adequate mailroom supplies
- Keep mailroom clean and tidy
- Answer and address incoming enquiries in a timely and polite manner
- Ensure the mailroom is left secure at the end of your shift
- To ensure that the facilities and services operate in compliance with Health and Safety legislation and procedures, full PPE to be worn at all times.

**What you’ll need**:

- Ability to communicate effectively in a variety of written and verbal formats with a wide range of people
- Ability to work accurately, under pressure, to tight deadlines with the ability to remain calm
- Availability to work shifts on a flexible pattern
- Knowledge of UK mailing arrangements is desirable but not essential
- Customer service and complaint handling experience
- Comfortable working in a small team
- All roles will be expected to undertake manual handling duties within their physical capabilities

**Who we’re looking for**:
People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll need to be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and those around you safe, and report any issues; share our pride in making a real difference.

What's in it for me:
**Working the Robertson Way**

Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means

**We listen**

Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard.

**We are professional**

Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver.

**We take responsibility**

Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters.

**We are determined to succeed**

Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit.

**We are one team**

We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson.

**What’s**
**in it for you?**

In addition to the hourly rate, we offer a wide range of rewards and benefits, including 33 days annual leave (pro rata for part-time positions), a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.

**Robertson is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive environment for all employees.**

**Company**: Facilities Management

Robertson Facilities Management provides hard and soft FM services, grounds maintenance and energy services for single and multi-site locations throughout the UK. We work across sectors including commercial, residential, education and healthcare, assuring our customers of high-quality, best value and a sustainable approach.