Gp Assistant Trainee

Sorting all clinical post and prioritising it Extracting all information from clinical letters that needs coding Dealing with all routine clinical post directly e.g. did not attend (DNA) letters, two week wait referrals (2WW) etc. Arranging appointments, referrals and follow up appointments of patients Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment. Dipping urine, taking blood pressure, ECGs and phlebotomy Completing basic (non-opinion) forms for the GP to approve and sign including, but not limited to, insurance, mortgage and Department for Work and Pensions forms (IB113, HAAS etc) Explaining treatment procedures to patients including arranging follow up appointments Helping the GP liaise with outside agencies i.e.

getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s) Support the GP with immunisations and wound care Sterilising equipment Restocking consulting rooms Take blood samples Lead on health promotion and education work This list is not exhaustive, and the post holder may be asked to complete any other duties as required. Generic Responsibilities All staff at Old Parsonage Surgery have a duty to conform to the following: Equality, Diversity & Inclusion A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care.

All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation. Confidentiality This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service. Quality & Continuous Improvement (CI) To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care. Induction Training On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Practice Manager. Learning and Development The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role.

Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. Service Delivery Staff at Old Parsonage Surgery must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure. Security The security of the practice is the responsibility of all personnel.

Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured. Professional Conduct At Old Parsonage Surgery staff are required to dress appropriately for their role. Safeguarding All healthcare staff have a duty to safeguarding and protect the welfare of any vulnerable adult/child and be confident in carrying out their responsibilities for safeguarding in this role.

All staff should have completed Safeguarding training up to level 3. This document may be amended following consultation with the post holder, to facilitate the development of the role, the practic