Client Advisor

2 weeks ago

Penrith, United Kingdom Marsh Full time

We are seeking a talented individual to join our Commercial team at Marsh Commercial. This role will be based in Penrith. This is a hybrid role that has a requirement of working at least three days a week in the office. The Commercial Client Advisor will be part of an established and client-focused broking team, working on a variety of complex commercial insurance policies while providing exceptional customer service.

We will count on you to:

- Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
- Strive to meet sales goals by partnering with Account Executives.
- Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Manage all day-to-day queries, renewals, amendments, and mid-term adjustments.
- Build and maintain relationships with clients, prospects, client teams, and producers to provide best-in-class service and drive growth.
- Perform critical client functions, including evaluating risks, reviewing loss experience, cash flow and financials, developing solutions, articulating impact of options, leveraging prepared analytics, and making recommendations to clients across product lines.

What you need to have:

- Commercial Insurance experience is essential; this can be from a Handler or Underwriting background.
- An ambitious nature and a keen contributor within a team environment.
- Strong client-facing and stakeholder management abilities.

What makes you stand out:

- Cert CII qualification.
- Working proficiency of Acturis is preferred; however, training can be provided.

Why join our team:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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