Customer Service Administrator

1 day ago


Wirral, United Kingdom Brook Street Full time

Do you have customer service and administrative experience? Do you have experience of using and inputting information into a company's CRM system?
If so, this could be the perfect role for you. Working at the client's head office in the Wirral, you will be expected to process orders and oversee invoices that's come through via sales and orders from clients and customers.
Benefits for this role include:
A competitive basic salary that ranges between £18,000-£20,000 per annum.
Free on site car parking and local public transport links.
Working hours of 0900-1700 Mon-Fri.
Employee benefits scheme.
Day to day duties in this role include:
Being a first line telephone contact with customers, handling and directing calls to the correct department or contact.
Generating shipping paperwork and updating customers on orders.
Liaising with correct departments including: accountancy, warehouse and additional staffing.
Overseeing outstanding orders with communication to customers and clients.
At least 2 year's experience in an customer service and administration focused role.
Experienced using a sales CRM system.
Comfortable overseeing invoices and sales orders.



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