Senior Administration Clerk

1 week ago

Keighley, United Kingdom Airedale NHS Foundation Trust Full time

The Senior Ward 20 Administration Clerk will provide a comprehensive, and efficient administrative service to the Surgical Day Ward enabling the delivery of a high quality service to the patients and allowing medical and nursing staff to focus on direct patient care. The post holder will also be expected to assist the Speciality Team Leader in the day to day running of the admin service on ward 20. The post holder will also be expected to provide support to the collection and delivery of high-quality data for our Critical Care Services. Be responsible for inputting local & national data that supports the Critical Care Service. This may include investigating & checking the accuracy of data and when appropriate correcting them and/or informing the Critical Care clinical team of issues that need resolving.
- Primary work area is ward 20 with relief support provided to Critical Care Date Collection when required.
- The post-holder should be highly motivated and be able to work under pressure with an understanding of a range of work procedures and practices, some of which are non-routine but contribute to the smooth running of the Department.
- Provide a full and comprehensive secretarial and administration service to relevant Departments.
- Providing the first point of contact for personal, telephone and written enquiries to Ward 20, using judgement and initiative to establish the validity and priority of the contact. Where enquiries are regarding clinical work, ensuring referrals are allocated to the correct service/department quickly to avoid compromising treatment.
- Work closely with the clinical & nursing teams to facilitate the smooth running of the weekly and monthly clinics appointments.
- Provide high standard of training, preceptor & mentoring support to all staff who enter the administration service for ward 20.
- Support the Speciality Team Leader, clinical & nursing colleagues in the day-to-day ‘trouble shooting’ for issues and challenges that may cause disruption to services.

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our ‘Right Care’ behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.

For further details and full details of the role please see the attached job description and person specification attached.

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