Head of Complaint Operations

Head of Complaint Operations Chatham £77,000 + 25% bonus We are currently seeking an experienced individual in Head of Complaints Operations who's purpose is to drive, lead and oversee the complaint handling and root cause in the complaint function. You will be responsible for ensuring the group has effective processes and overseeing to identify,...

Join us as a Complaints Handler - If you have a passion for customer service and can deal with complaints in a calm and professional way, then you could thrive in this rewarding role - You'll have a key part to play in building trust in the bank, and you’ll be recognised for your focus on doing the right thing - This is an opportunity to develop your...

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the...

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.Our shared values: we are brave; we are stronger together; we do the...

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. This is a hybrid and flexible working (3 days a week or 21...

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks. Our shared values: we are brave; we are stronger...

JOIN USAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and...

Head of IT Service Delivery About the Role We are seeking an experienced and strategically minded Head of IT Service Delivery to lead the delivery, performance, and continuous improvement of our shared IT operations. This senior role oversees IT support teams, ensures service excellence aligned with ITIL best practice, and manages a portfolio of suppliers...

Head of Technology Business Management (Value Streams)   Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification.   Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance,...

Head of Technology Business Management (Value Streams) Wolverhampton or Chatham (Hybrid 3 days per week) - Competitive salary & day rates for the chosen individual which can be discussed during qualification. Our long-term trusted financial services client is hiring a Head of Technology Business Management to shape and optimise the performance, governance...