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Admin Assistants

2 weeks ago

Peterborough, United Kingdom Brook Street Full time

Title: - Administration Assistant (Administration Officer - HMPO)

Pay: £11.23

Hours/Days: Part-time evenings, 4:30pm-8:30pm, Mon-Fri. Flexibility can be discussed.

Duration: 3-6 months

Location: Peterborough Passport Office

Start Date: ASAP

Applicants will be required to participate in security vetting (in the form of a Counter-Terrorism Check, which can take 4-8 weeks to complete). You will need to provide the following:
**Must hold a passport** (With at least 6 months still on its validity or 6 months out of date).
**TWO proofs of address** dated within the last 3 months.
**A proof of NI** dated within the last year.

**Responsibilities**:

- Receive and process incoming and outgoing mail ready for processing.
- Process external mail ensuring that all contents and payment details are recorded accurately, and work is batched/streamed correctly.
- Scan documentation and check the scanned image is of an acceptable standard and clear for validation.
- Validate scanned documentation ensuring all information is accurate, correcting information held in the system against original documentation provided.
- Review, process and resolve customer queries.
- Retrieve and return official documents and expired passports back to customers.
**You will be given full training by our client and ongoing support from Brook Street.**
- If you are in the process with us for another role, you are unfortunately not able to go forward for this role._