Export Customer Service Administrator

1 week ago


Northwich, United Kingdom Search Consultancy Full time

**Export Customer Service Administrator**
- **Location - Northwich**:

- **Salary - £24,000 - £25,000**:

- **Contract/Hours - Full time, Monday to Friday (8:30am - 5pm)**

**Your new company**

My client is looking for a dynamic and experienced **Customer Service Assistant**with an understanding of exports to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international organisation.
**Your new role**

The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries, managing order processing, liaising with Sales Managersand communicating with other internal departments. You will also be responsible for all aspects of export of goods including sales, customer service, legislation, and paperwork.
**What you'll need to succeed**

You must have previous experience processing orders and managing customer accounts. Relationship building and client care is key for this role so you will be able to demonstrate this in a previous position. You will be self motivated and be able to use yourown initiative as well as being systems savvy and able to pick up new systems quickly.

As this role involves dealing with customers based internationally, a knowledge of import and export procedures will also be essential.

**What you need to do now



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