Sales & Wedding Planner
22 hours ago
Responsibilities include:
- Taking pride and care for the appearance of the venue
- To have good product knowledge of the facilities and services
- Hosting show rounds and planning meetings
- Hosting couples, guests and suppliers
- Overseeing the 20-bedrooms on site, including guest check-ins
- Working to event and office procedures
- To handle any guest complaints / concerns diligently, rapidly and professionally
- Attending training sessions and meetings when required, including off site
- To have clear understanding of and to work to the back office administrative procedures
- Understanding emergency protocol for the venue and adhering to Health and Safety procedures
- Working closely with the team in following up all enquiries, chasing deposits, terms and conditions, bedroom allocations and provisional bookings
- Working with couples on their journey to create planning documents used by the Events Team to execute a 5* wedding or event
Key Skills
- Exceptional customer service
- Pride and care in presentation and excellent attention to detail
- Exceptional written and verbal communication
- Ability to work flexibly across all aspects of events, including weekends and evenings
**Benefits**:
- Training opportunities
- Opportunity for performance related bonus
**Salary**: From £24,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Stow on the Wold, Gloucestershire: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Event Management: 1 year (preferred)
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