IT Support Assistant

2 weeks ago

Remote, United Kingdom Optimum Patient Care Global Ltd Full time

Optimum Patient Care has been supporting chronic disease management and research in primary care for over 12 years. An IT Support Assistant is required to join our team providing first line technical support to OPC and a wider network of International Research organisations

This is a fantastic opportunity to grow your IT support skills working locally and Internationally from our office in Oakington, Cambridge.

**Key Responsibilities**:

- To assist in the maintenance and development of internal and external IT infrastructure systems and databases
- To provide first line technical support to our team, talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or rapidly resolve issues
- Conduct regular auditing and testing, assuring that a disaster recovery process can be executed successfully
- Monitor database servers and assure the process for backups of databases, servers and all network shared files
- Provide support to the Database Administrator (DBA), assisting in the regular upgrade and patches of servers, logical access management and server and performance surveillance
- Develop process documentation of all OPC IT systems
- To liaise with the members of General Practice teams for scheduling technical support and data extractions as required for urgent project delivery

**Core Competencies**:

- Active Directory Administration (User Accounts)
- Networking knowledge including, Local Area Networks, Switches & VLans and troubleshooting remote VPN connections
- Able to install, configure, troubleshoot, upgrade and relocate PC hardware, software and print devices.

**Nice to have**
- Microsoft Office 365, Gmail, Azure experience.
- FortiGate Firewall administration
- AD Group Policy administration
- Any qualifications such as MCSE, MCSA, MCITP or CCNA

This is a full-time position with excellent opportunities for progression within the business.

Salary dependant on experience.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£35,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Flexitime
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Remote, NR11 6UN: reliably commute or plan to relocate before starting work (required)

  • Service Delivery Assistant

    4 days ago

    Remote, United Kingdom VICTIM SUPPORT Full time £24,770 per year

    We have an exciting opportunity for two Service Delivery Assistants to join WeMatter – our established and growing pan-England digital service for children & young people who have experienced domestic abuse.These are home-based roles, working 37.5 hours, on a fixed term contract until 31st July 2027.Do you want to make a difference every day? Do you want...

  • IT Support Assistant

    2 weeks ago

    Remote, United Kingdom Optimum Patient Care Global Ltd Full time

    Optimum Patient Care has been supporting chronic disease management and research in primary care for over 12 years. An IT Support Assistant is required to join our team providing first line technical support to OPC and a wider network of International Research organisations This is a fantastic opportunity to grow your IT support skills working locally and...

  • Accounts Assistant

    1 week ago

    Remote, United Kingdom Flywheel IT Services (East Midlands) Full time

    **Accounts Assistant - £20,000 to £25,000 DOE + great benefits - WFH Remote (UK)** Are you looking for an exciting opportunity in Finance within a growing group of IT companies? Can you show demonstrable success in Financial Administration? Would you like to be part of a driven, ambitious Finance team that can offer you excellent career opportunities? If...

  • Sales Support Assistant

    1 week ago

    Remote, United Kingdom Amica Finance Full time £31,200 per year

    Company OverviewAmica UK is an experienced commercial finance brokerage based in the UK. We pride ourselves on our ability to foster strong relationships with both suppliers and direct customers, focusing on delivering exceptional service that encourages repeat business.SummaryWe are seeking a motivated Sales Support Representative to join our dynamic team....

  • Programme Facilitator- Children and Young People

    4 days ago

    Remote, United Kingdom VICTIM SUPPORT Full time £25,000 - £30,000 per year

    We have an exciting opportunity for two Children & Young People (CYP) Programme Facilitators to join WeMatter – our established and growing pan-England digital service for children & young people who have experienced domestic abuse.These are home-based roles, working term-time only, on a fixed term contract until 31st July 2027.Are you ready to join an...

  • Independent Domestic Violence Advocate

    1 week ago

    Remote, United Kingdom VICTIM SUPPORT Full time £321,984 - £343,332 per year

    We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in West Cumberland, Cumbria. This role involves both face to face and virtual support.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability? Can you work...

  • Triage and Early Intervention Officer

    4 days ago

    Remote, United Kingdom VICTIM SUPPORT Full time £25,000 - £30,000 per year

    We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join WeMatter – our established and growing pan-England digital service for children & young people who have experienced domestic abuse.This is a home-based role, working 37.5 hours a week on a fixed term contract until 31st July 2027.Are you ready to join an innovative,...

  • Domestic Abuse Practice Lead

    4 days ago

    Remote, United Kingdom VICTIM SUPPORT Full time £453,543 per year

    We have an exciting opportunity for a Domestic Abuse Practice Lead to join the National Support team working 37.5 hours a week.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?If yes,...

  • Global Head of Technology

    1 week ago

    Remote, United Kingdom City IT Full time

    **Life as our Global Head of Technology & Architecture at City IT**: As our Global Head of Technology & Architecture at City IT you will be responsible for leading the technology solutions and services that enable City Electrical Factors (EMEA) and City Electric Supply (North America) to provide our market leading products and services to our customers...

  • Disability Awareness Trainer

    4 days ago

    Remote, United Kingdom First Class Support Full time

    **First Class Support **provides academic and employment support to individuals in receipt of disabled student allowance (DSA) and funding via the access to work (ATW) scheme. We pride ourselves on only employing first class support specialists and staff that are passionate about making a difference to the lives of people with disabilities. Due to continued...