Clinical Scheduling Lead

**Clinical Scheduling Lead / HR Assistant**
Exeter, Devon
**The Organisation**
We are Chime Social Enterprise, a provider of leading audiology services and a centre of excellence in the South West. As an NHS Audiology Service, we represent the best of NHS hearing services.
As we’re a Community Interest Company (CIC), we invest any surplus funds back into our social aims - delivering outstanding solutions to the hearing impaired.
We are now looking for a Clinical Scheduling Lead / HR Assistant to join our team in Exeter.
**The Benefits**:

- A salary of £20,330 - £21,777 per annum DOE
- A commitment to your professional development
- A friendly and supportive team
- Membership of Perkbox offering a broad range of discounts
- Free life insurance
- NHS Pension
- The opportunity to become part of our staff council contributing to the development of the service
- The chance to work with a vibrant team in the great location of Exeter, whilst having close access to Dartmoor National Park and the South Devon coastlines
- The opportunity to work at a centre of excellence for Paediatric Services and Balance Services
- To be part of a dynamic and highly professional team, committed to service excellence and being pioneers in the field of Audiology services to the public
This is an excellent opportunity for highly organised individual with a background dealing with the public to provide support across our clinical scheduling and HR functions.
In this incredibly varied role where no two days will be the same you will have the opportunity to vastly increase your professional experience with our well-respected public services.
We will ensure that you are supported by a host of fantastic staff who will provide you with unrivalled professional support and training.
**The Role**
As a Clinical Scheduling Lead / HR Assistant, you will be responsible for providing excellent organisational support to our clinicians as well as completing a range of HR administrative duties.
You will ensure that the right clinician is scheduled for the right clinic, maximising efficiency by ensuring all clinics are full and inappropriate bookings are avoided.
Supporting our HR activities, you will maintain our database, calculate leave, schedule appraisals and support payroll. Additionally, you will support our recruitment activity, assisting with advertising roles and onboarding new starters.
**About You**
To be considered a Clinical Scheduling Lead / HR Assistant, you will need:

- Experience of communicating with people from differing lifestyles
- Experience in dealing with the public and providing customer service
- Proven excellent organisational skills
- Comprehensive IT skills
- Excellent interpersonal skills
- Excellent English language skills
- At a minimum, educated to GCSE level (or equivalent)
Ideally, you will have an understanding of NHS targets and their applicability to CHIME.
C = Collaboration - working in true partnership to provide the optimal outcome
H = Holistic - caring about, and understanding, the implications of our interactions
I = Innovative - being open to new opportunities in meeting our purpose and vision
M = Motivated - passionate about bringing our best to every situation
E = Excellence - striving for the highest quality of service
Other organisations may call this role Clinical Scheduling Assistant, Clinical Administrative Assistant, Secretary, Receptionist, Clinic Receptionist, or Clinic Administrator.
Webrecruit and Chime Social Enterprise are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptableway to conduct business and we believe that the more inclusive our environments are, the better our work will be.