Key Accounts Administrator

2 weeks ago


Milton Keynes, United Kingdom Tate Full time

Key Accounts Administrator

Up to £26,000, 25 days holiday, 5% Pension & private health care (from day 1)

Hybrid working - 3 days from home and 2 in the office.

A well-established entertainment company in Milton Keynes is looking for a Key Accounts Administrator to look after their key accounts administration. This is a highly administrative role; working within a fun team, you will be processing a high volume ofinvoices and providing excellent customer service.

Ideally you will have good excel and SAP knowledge.

As Key Accounts Administrator, your duties will include:

- Invoice processing for multiple delivery channels
- Receipt and processing of standard and sample orders
- Inventory availability checks and order confirmation
- Open order reporting detailing delivery status, rejections, and date/quantity changes
- Assist customers with queries, investigate and resolve them accordingly
- Goods outbound
- Goods shipped
- Invoice queries management with Accounts Receivable
- Arrange credits and product uplifts
- Advise Key Accounts Manager of any ongoing concerns or risk to ensure effective service
- Liaise directly with the warehouse to coordinate all repacks, labelling and special deliveries
- Onboard new customers
- Produce shipping documents for deliveries
- Develop relationships with customers to understand the specific needs of their business
- Liaise regularly and build relationships with allocated Sales Account Managers
- Deliver highest level of customer service to both internal and external contacts
- Perform general administration duties

Skills/Experience required
- Good knowledge of MS Office, especially Excel
- SAP knowledge is desirable
- Order processing experience
- Excellent verbal and written communication

Tate is acting as an Employment Business in relation to this vacancy.



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