Administration Assistant

2 weeks ago

Norwich, United Kingdom Lifeline24 Ltd Full time

**Hours: Zero Hour Contract**

**Shift pattern: Flexible hours, self-claimed on rota, a minimum of two hours per day worked**

**Salary: National Minimum Wage**

**Location: Remote working (You need to live locally to Norwich)**

**General: In office training provided**

**About the company**:
Lifeline24 is an award-winning company who provide a life-saving service across the United Kingdom and the Republic of Ireland, bringing peace of mind to people and their loved ones.

**About the role**:
We are expanding our Administration Team and are looking for hard working and motivated individuals who are happy to work remotely. You will check in regularly with your Team Leader and work together to complete a number of administration tasks on our client databases, with the aim to ensure both our new and existing customer information is up-to-date and maintained.

This new team of remote workers will receive all the appropriate training needed from the current Team Leader and can rely on immediate assistance at any time. With a great attitude and an eye for detail, you will aim to complete a set number of administration tasks in an hour

**The main responsibilities for this role include**:

- Accurately second check data input across our two database systems and customer records
- Correctly process new client information on to our call handling system and client database
- Being self-motivated and willing to complete database maintenance tasks
- Managing your own workload and reporting to your Team Leader. You will initially be trained on one administration task to support the completion of bottlenecks within the Alarm Response Centre, progressing into other tasks as needed.

**About the person**:

- Ability to accurately process and second check data
- High standard of literacy, both written and verbal.
- An eye for detail
- Motivated to work remotely and can manage your own time efficiently.
- A good initiative and ability to solve challenges amicably.

**About rewards and benefits**:
In return for your hard work, you will receive a competitive basic salary with fantastic company benefits including:

- Aviva Pension Scheme
- Free eye tests through Specsavers
- Free tickets to the Executive company box at Norwich City Football Club
- Increasing holiday allowance with each year of service
- Paid Duvet Days after a successful probation period
- Generous staff discount when you buy products from Zatu website
- Employee referral bonus
- Further education/qualification contributions
- Company funded Employee Assistance Program through Health Assured for workplace wellbeing
- Bike to work scheme and cycle storage
- Free on-site parking
- Discount on Residential Conveyancing and other legal advice

This is an exciting time at Lifeline24 - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

**Job Type**: Zero hours contract

**Salary**: £4.81-£9.50 per hour

Work Location: Hybrid remote in Norwich, NR5 9JF

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