Head of Projects

Great Western Hospital
- Wiltshire, SN3 6BB
Permanent, Full Time (37.5 hours per week) (Monday
- Friday 0800-1630)
Circa £50,000 per annum plus benefits

Serco are recruiting for a Head of Projects to join the team based at Great Western Hospital.

Serco is responsible under the PFI contract for delivering planned, reactive and variation projects to The Hospital Company and Trust. This role is required to lead and co-ordinate all the project requirements for the GWH Swindon contracts on-site for Serco. This role will report to the Head of Estates for Serco who is part of the Senior Management Team reporting to the Contract Director. It will sit alongside the key operational areas of the business in Hard and Soft FM services and will work closely with those teams daily.

**Main Accountabilities**:
Manage a portfolio of initiatives and projects for Client; Hospital Trust & Serco of varying complexity
Manage the Lifecycle Works and deliverables for the FM Contract
review of Concession co (THC - Client) Lifecycle plans; provision of FM Co Asset Registers complete with life expectancies; estimates of cost of Lifecycle Works, identification & challenge to Concession co Lifecycle plans and preparation of the Annual Programme
Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
**Full project ownership**: successful project delivery will include full implementation from initiation through to hand-over and full recovery of costs
Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
Report on project success criteria results, metrics, test and hand-over management activities.
Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organisation
Prepare estimates and detailed project plan for all phases of the project
Procure adequate resources to achieve project objectives in planned timeframes
Manage the day-to-day project activities and resources and chairs the project management team meetings
Monitor staff performance and complete performance reviews
Manage project scope and changes with a documented approval change management/variation process
Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders
Act as an internal quality control check for the project and manage ongoing quality control and participate in quality issue resolution
Assist in dispute, negotiation, arbitration, or litigation, as needed
Define the Statement of Work and Specifications for the requested goods and services. Support formal/informal schedules to manage the engagement contract
Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
Monitor, track, and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including Senior Management, project team, client, and hospital Trust
Delivery of lifecycle programme each year.
Identify and develop trusted adviser relationship with project and program stakeholders

What you’ll need to do the role

A Degree / Diploma or Building Services Engineering or higher in either Mechanical, Electrical or Building Engineering.
Project Management skills and working knowledge of Building Engineering Services projects with a Contractor.
Excellent organisational and communications skills.
A proven track record in successfully managing a Project Management

What we offer

Up to 6% contributory pension scheme.
25 days annual leave plus bank holidays.
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
Interesting and enjoyable work.
Committed to professional and persona