Technical Support and Customer Success Intern

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

Customer Success Intern - (EMEA - Remote)

Company Overview:
CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers competitively paying positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured twelve
- or ten-week program and supportive, collaborative virtual, in-person, and hybrid environments where they can ignite their passion for the future of technology. Our University Program is designed to provide participants with exposure to meaningful work that supports CrowdStrike’s mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us

Location - Fully Remote (must be UK based):
The Customer Success Internship is fully remote and requires no travel. Your work location is the city/town/province you will be working from remotely. For our 12-week internship program, interns are allowed to work remotely from an alternative location for up to 2 weeks. Interns are also invited to work out of the CrowdStrike office located closest to their remote location.

About the Role:
As a Customer Success Intern for technical support engineers with CrowdStrike you will work 40 hours a week directly with the Customer Success team to develop and prototype automated ways to better understand and run the business - informatics. Some project examples include:
- Develop and execute project plans to rapidly prototype processes and tools.-
What You'll Need:
- By the beginning of the internship, interns must have completed at least 2 years at a 4-year undergraduate university.- An eagerness to learn through hands-on experience and collaborative projects specific to your internship field.- Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.- Technical experience using software on Mac’s and MS Office- Familiarity with Excel and Tableau

Bonus Points:
- Proven problem-solving skills- Collaborative attitude- Excellent communication skills, written and verbal

What You Can Expect:
- Remote-first culture- Executive Speaker Series & Tech Talks- Fun socials and give-back events (e.g. virtual trivia, escape rooms, Intern Spirit Week, etc.) occurring weekly- Development workshops to grow your soft and hard skills- Networking opportunities with fellow interns and CrowdStrikers- Owning impactful projects that move the company forward- Working alongside a diverse and global team- Assigned one-on-one mentor and continuous feedback- Participation in our Employee Resource Groups (ERGs)- Access to our FalconFit Wellness Program and Employee Assistance Program- Fun Slack channels (e.g. food, gaming, sports, pets, etc.)- Paid holidays, sick days, and optional enrollment into pension plans- Market leader in compensation

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- We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.