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Treatment Coordinator

2 weeks ago

London, United Kingdom Kew Dental Suite Full time

**Overview**
We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The Treatment Coordinator will play a vital role in ensuring that patients receive the highest level of care and support throughout their treatment journey. This position requires excellent organisational skills, a strong ability to communicate effectively with both patients and staff, and a commitment to providing exceptional service in an office environment.

**Responsibilities**
- Manage patient appointments and ensure efficient scheduling of treatments.
- Serve as the primary point of contact for patients, addressing inquiries and providing information regarding treatment plans.
- Collaborate with dental professionals to develop tailored treatment plans that meet patient needs.
- Maintain accurate patient records and documentation, ensuring confidentiality and compliance with regulations.
- Assist in the preparation of treatment proposals and financial estimates for patients.
- Follow up with patients post-treatment to ensure satisfaction and address any concerns.
- Support the office team in administrative tasks as needed, contributing to a smooth workflow within the practice.

**Qualifications**
- Previous experience in an office environment is preferred.
- Strong communication skills, both verbal and written, with the ability to interact professionally with patients and staff.
- Excellent organisational skills with attention to detail.
- Ability to work effectively in a fast-paced environment while managing multiple tasks.
- Proficiency in using office software and patient management systems is advantageous.
- A compassionate approach to patient care, demonstrating empathy and understanding throughout the treatment process.

**Job Types**: Full-time, Part-time, Permanent

Pay: £14.50-£16.50 per hour

**Benefits**:

- Company events
- Company pension

**Experience**:

- TCO: 2 years (required)
- Dental receptionist: 1 year (preferred)

Work Location: In person