Housing Coordinator

We are looking for a dedicated and compassionate **Housing Coordinator **to join our team. This role is key to ensuring the smooth running of Spinnaker House Extra Care facility, providing high-quality service and support to our residents.

Opened in 2024, Spinnaker House is our brand-new extra care scheme. The facility has a dedicated Torus housing team who will work collaboratively with the care provider to ensure all residents are able to actively engage in social activities and events in their schemes and local communities. Spinnaker House also includes a commercially operated bistro and salon which will offer an exciting opportunity for a local business to deliver services to residents and people in the surrounding areas.
- This is a permanent role (Mon - Fri, 37hrs) based in Rockferry, Wirral._

**Responsibilities**:

- Be the first point of contact for resident queries.
- Assist resident with tenancy matters, coordinate services, and help build a positive community atmosphere.
- Assist and empower residents to maintain independent living.
- Enable residents to manage their homes and tenancies safely.
- Record the risks and needs of residents and agree interventions that will enable people to remain at home using a case management approach.
- Make appropriate referrals and work collaboratively with other agencies to ensure residents are receiving the care and support they need to enable them to remain at home.
- Help facilitate resident led activities e.g. bingo night/coffee morning.
- Liaise with our on-site care team to stay up to date with resident’s needs.
- Report building maintenance issues and follow up on repairs.

**Skills & Experience**:

- GCSE Grade 3 and above education or equivalent relevant qualification, training or experience.
- Evidence of and commitment to continual professional and personal development.
- Have experience of working with older and or vulnerable people within a housing or social care environment.
- Have a track record of completing assessments and developing support plans.

**What we offer**:
Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer:

- Generous Annual Leave: Start with 25 days plus bank holidays, increasing to 30 days after five years of dedicated service.
- Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most during significant life events.
- Financial Flexibility: Take advantage of our holiday purchase scheme, Aviva pension plan, and Salary Finance for affordable loans. With Wagestream, access a portion of your pay instantly.
- Travel and Transport: Explore our lease car scheme and employee discounts on various products, including bikes and holidays.
- Continuous Learning: Access a range of learning opportunities, including e-learning workshops and support for professional qualifications.
- Recognition and Well-being: Participate in our reward and recognition schemes, volunteer in your community, and benefit from enhanced sick pay and discounted gym memberships.
- Flexible Working: We champion flexible and agile working, supporting your individual needs and preferences.
- Comfortable Workspaces: Enjoy well-designed offices with excellent public transport links, alongside access to employee assistance programs and occupational health support.
- Health and Wellness: For eligible employees, we offer BUPA health expenses coverage, ensuring your health needs are taken care of.

**Interview Process**:
**Additional Information**
- Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification
- Qualification certificate check
- 2x completed references
- OH Health Questionnaire - Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s

Join us and thrive in a supportive environment that values your personal and professional growth

**Job Types**: Full-time, Permanent

Pay: £25,560.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Work Location: In person