Planner/administrator

**Job Summary**
Are you a good planner with logical thinking? Ever had any experience in the maintenance and repairs sector? We are looking for an enthusiastic, driven, and personable individual who can support our business and its values and contribute to our continued growth.

**This is an important role in which you will be required**:
**Role and Responsibilities**
- To ensure a quick turnaround of properties and a positive profile for DRC Property Ltd, through effective working relationships, with service providers and internal / external partners.
- Scheduling appointments
- Planning operative working activities, responding to an ever-changing environment
- The proactive monitoring of customers' experience of our service, providing feedback and suggestions on how we can improve
- Assisting the Social Housing Manager’s in administrative duties to provide an efficient, high-quality service
- Assisting the Social Housing Manager’s with costing and quoting for all works using a pre agreed schedule of rates
- Assisting the Social Housing Manager’s in updating our internal systems
- Assisting the Social Housing Manager’s in the collation of all relevant paperwork, documents, and information to ensure records are kept up to date

**To Be Successful in This Role You Will Require**
- Ability to work on your own initiative, although full support and training is available if required.
- Excellent communication / written skills.
- Ability to prioritise your workload and meet deadlines.
- Experience of dealing with the public in a service environment.
- Excellent problem-solving skills.
- Ability to work as part of a team.
- Willingness to work flexible hours to meet customer needs and business requirements, **however we believe it will be during the hours of 8am to 6pm**:

- Scheduling appointments
- Excellent interpersonal skills
- Have an excellent attention for detail
- Have excellent organisation skills

**Desirable**:

- Have excellent organisation skills
- Experience in a repairs & maintenance environment
- Experience of the social housing industry
- Experience with working with operatives diaries/scheduling day to day or reactive repairs
- Experience of dealing with tradespeople

40 hours per week between 8am - 6pm Mon-Fri

Salary - £24,000 - £27,000 depending on experience

Hybrid working option after successful passing of probation period

**No agencies please**

Pay: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Do you have any planning experience with the social housing sector?

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Tamworth

Reference ID: DRC-SH Planner