Events Production Assistant

We are looking for an enthusiastic the Events Production Assistant to join our Events team at Enable
**About Us**:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
**Benefits**:

- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks

**Role Title**: Events Production Assistant
**Reports to**: Senior Events Manager
**Salary**: £28,000 - £32,000
**Based**: Battersea Park
**Contract**: Permanent, Full Time
**Work Arrangement**: 40 hours per week, Flexible hours required
**Role Overview**:
Reporting to the Senior Events Manager, the Events Production Assistant will support with the delivery of Enables diverse Events programme - including music concerts, community festivals, indoor and outdoor theatre, cultural celebrations, Battersea Park Fireworks and more.
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team. Someone who prides themselves in providing 5-star customer service and going the extra mile for the client and for each other. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
The Events Production Assistant will be responsible for organising, inventorying and maintaining all Events Team equipment and keeping the Event stores clean, organised and tidy at all times. Event delivery is a key component of the role and so regular weekend, late night and early morning work is involved.
This job is ideal for someone who is excited to get their hands dirty and always willing to learn. An excel whizz who won’t stop researching until they have found exactly what we need. Someone highly organised, comfortable working in a fast-paced environment, both in the office and on site, and able to manage working on multiple projects at a time.
**Main Duties/Responsibilities**:Event Production**:

- Assist with research for various events, eg from Battersea Park Fireworks to seasonal celebrations
- Be on-site to handle tasks like customer service, ticket sales, and setup/breakdown while still smiling at 3am (in the pouring rain)
- Help manage contractors, suppliers, equipment, and even handle paperwork (schedules, safety plans) and attend planning meetings
- Maintain accurate and up-to-date event documentation: This includes proofreading, filing, updating, and editing all production paperwork (site plans, event management plans, safety documents, schedules, and briefing documents)
- Liaise with all involved stakeholders, from casual staff to performers and statutory services (some examples: environmental, waste management, building control, grounds maintenance)
- Keep the events store tidy and organised
- Assisting with the physical set up and dismantling of events, including the management of contractors and suppliers and the distribution and return of events equipment / stores and vehicles as required
- Manage relevant inboxes and deal with customer queries regarding events & ticketing
- Ensure everyone involved (casual staff, food & beverage traders, and performers) has the information they need by checking availability, distributing schedules and briefings (collecting any necessary paperwork)

**Admin & Finance**:

- Manage and update event budgets, ensuring smooth finances with monthly reconciliations and data entry (e.g. credit card log)
- Find the best deals for goods and services, following our procurement code and raising purchase orders
- Coordinate with the wider events team and other departments (.e.g marketing) to ensure everything runs seamlessly
- Maintain accurate timesheets for casual staff and keep the events diary updated (via our booking system)
- Handle client and supplier inquiries, compliments & complaints professionally, escalating issues to the events manager / head of events when needed.
- Support the marketing team by providing information for promotional materials and attending briefing meetings and ideation sessions
- Be prepared to tackle additional duties as directed by the Events Manager or Head of Events

**Skills & Experience**:

- Large-scale event experience with on-site execution.
- Proven ability to think on your feet and manage pressure.
- This role