Facilities Assistant

4 days ago

Keswick, United Kingdom National Trust Full time

This role is all about using your practical skills and attention to detail to look after a place that people love. We're looking for a Facilities Assistant based in Borrowdale to help keep our sites in good condition and running smoothly for all the people who visit.

**Hours**:22.5 hours a week. This role works on a rota basis with another Facilities Assistant. The rota is produced three weeks in advance. Weekend working required.

**Duration**:Fixed Term Contract until 27 February 2026

**Salary**:£12.25 an hour

**Interview date**:Thursday 24th July

You will need a full driving license for this role as it covers several locations up to 6 miles apart.

What it's like to work here:In the North and West Lakes Portfolio we get to look after some of the most stunning bits of the Lake District; from our Georgian townhouse in Cockermouth, birthplace of William Wordsworth, to our six valleys: Borrowdale, Buttermere, Ennerdale, Wasdale, Eskdale and Dudden. It’s a big patch, but it’s a very special place to work.

The Facilities team are based in Borrowdale but will sometimes work further afield, and we play a very important part in the smooth operation of this large National Trust portfolio. The team is hard working, dedicated and enjoy delivering high quality service to our customers. You'll work closely with our Facilities Coordinator and will report to the Facilities & Support Services Manager

What you'll be doing:You’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces, providing an efficient and flexible facilities service across our portfolio, delivering general maintenance of our public and office facilities. Responsibilities will include cleaning our public toilets in Borrowdale and duties such as general cleaning and litter-picking, both inside and outdoors. You’ll be aiming for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe’d love to hear from you if you're:

- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well-organised and adaptable
- willing to learn new skills
- comfortable working in flexible and adaptable way.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (22.5 hrs pw to 27/02/26)

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