Senior Project Support Officer Sw

-Region
South West
City/Town
Exeter
Grade
Staff Grade 4
Post Type
Permanent
Role Type
Administration / Corporate Support
Working Pattern
Full Time
Salary Minimum
£31,429
Closing Date:

10/11/2024, 23:55 hours
Security checks level
Basic Check
- Job description- Do you want to be involved in exciting flood risk projects across Southwest England?

In this role, within integrated project teams, you will provide support to a community of Project Support Officers (PSOs), undertaking inductions, training, managing workloads and working closely with Project Team Managers to develop the PSO portfolio across our hub.

Communication, teamwork and organisation skills are essential for supporting our project teams and co-ordinating the PSO cohort, giving them the guidance they need to handle project information efficiently and accurately. In this valued role, you will gain in-depth understanding of large-scale projects that are having a positive effect across the country.

This dynamic role is ideal for anyone with experience in the project delivery environment but wishes to develop project management skills. This role also allows the postholder to explore other skills such as leadership and resourcing.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.
- The team- We are Programme and Contract Management (PCM), creating a better place through excellence in project and programme management. Our teams provide the Environment Agency with an effective project and programme management service. Our well-qualified staff manage projects throughout their lifecycle to deliver flood risk management, environmental improvements, and shared ownership with local communities. Although dispersed through offices across the region we create collaborative spaces to share learning and develop our people.
- Experience/skills required- This role is ideal for anyone who has experience co-ordinating teams or groups to deliver a project or portfolio of work. This role also offers the chance to develop leadership and/or project management skills.
Essential:
Experience co-ordinating workload of a group of people, potentially in a leadership or supervisory role.
Experience of working in a formal project environment.
Analytical skills, including finance and personal data handling, and report writing experience.
Excellent communication skills in a customer or stakeholder facing capacity, with experience of conflict resolution.
Experienced in working to deadlines and task prioritisation.
Driving / vehicle licence required or means of accessing remote project sites.
Experience of using Microsoft office tools, including Outlook, Excel, and PowerPoint.
Desirable:

- Qualification (eg degree) in engineering, environmental or geography related discipline.
- Experience managing contracts.
- Project management qualification (eg PRINCE2 or APM)
- Experience using project planning tools such as Microsoft Project.
- Contact and additional information- Benefits include generous pension provision and leave entitlement. We support a healthy work/life balance and offer numerous choices to accommodate this, including flexible working and employee assistance programme. Excellent training and learning opportunities provided. Please see the for more information.

This post will be fulfilled from the Exeter office, though it will require regular travel to other hub offices where the PSO team are based as well as project sites and project team meetings in other Agency and Supply Partner offices. Occasional overnight stays may be necessary.

Interviews scheduled: w/c 25/11/24
- Competence 1- Works in Teams
- Description- Works co-operatively as part of a team to achieve common goals.

Question: Tell us about a time you had to co-ordinate and guide the team to ensure they worked successfully together to deliver a project or outcome.
- Competence 2- Communicates Effectively
- Description- Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Question: Describe a situation when you have had to explain information to other people not familiar with the topic you needed to discuss.
- Competence 3- Builds and Sustains Relationships
- Description- Develops and maintains effective working relationships.

Question: Using a specific example or examples, explain how you have forged key relationships to help achieve a successful outcome, which would be difficult without the support of others.
- Role specific license requirements- Driving Licence