Scheme Officer

6 days ago

Christchurch, United Kingdom Sovereign Housing Full time

At Sovereign we provide high quality homes, services and neighbourhoods where people want to live.

**Are you looking for a role in which you can really make a difference to people's lives?**:
Everyone who joins our team has a great opportunity to contribute to the good work we do and you'll share the satisfaction of doing something that really matters.

**Why join our team?**

Sovereign is an ambitious business with a strong social purpose - we're making huge differences to people's lives. Not simply providing affordable homes, we're shaping places where people want to live now and in the future.

We currently have an interesting opportunity for a **Scheme Officer **to join our team covering our Housing for Older People Schemes in the Southampton area of Hampshire. Your office base will be in Christchurch, but you'll manage your own diary and will predominantly be working from home or onsite. You will be an integral part of ensuring our neighbourhoods stay in excellent condition, whilst listening to our residents needs and implementing changes where needed.

**Responsibilities include**:

- Ensuring that our schemes are kept in good order and provide an environment that is safe and enjoyable where our residents want to live
- To liaise between tenants, internal and external contractors, and housing and property teams
- Managing a programme of routine checks to the internal and external communal areas and raise works orders for work that is the responsibility of our Property Team
- Responding to changing regulatory & statutory legislation and external requirements e.g. The Charter for Social Housing Residents: Social Housing White Paper
- Helping to fulfil our landlord responsibilities and taking a pro-active approach to health & safety and compliance
- Working with our customers to ensure they have successful tenancies
- Identifying and implementing estate improvement works

**Please note - interviews will be held on 5 October**

**To be successful in this role you will have**:

- Previous experience of working with older people or residents in a similar environment would be advantageous but is not essential
- An understanding of the importance of building safety and compliance
- Excellent customer service and people skills
- Strong administration skills
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies

**Your benefits**

You'll be given the opportunity to grow your skills within a role that will bring great satisfaction. You'll be encouraged to bring your whole self to work and find like-minded people in a diverse and inclusive working community.

Some of our benefits include:

- £450 yearly flexible benefit pot in addition to your salary which can be used against benefits of your choice
- Flexible working - including hybrid working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- Generous matching pension scheme up to 12%
- Life cover
- Part of our Recognition scheme where you can be gifted retail vouchers
- Wellbeing discounts including Gym Memberships
- Wide selection of other benefits available

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