Customs Clearance Planner

6 days ago

Redditch, United Kingdom The Black Cat Talent Co. Full time

Working 4 on / 4 off pattern from 17:00pm to 05:00am - 26.5 days holiday

Responsibilities include:

- Handling European customs operations
- Speaking to customers, suppliers and other internal depts to assist them with their enquiries on a daily basis
- Problem solving and proactively helping to manage the custom processes.
- Communicating with customers to extract the correct information and ease the passage of goods
- Capturing, data-entry and validating master data, reporting any errors and ensuring they are resolved prior to next customs submissions
- Working closely with the customs agents to complete customs declarations and resolve queries.
- Communication with HMRC where necessary to ensure issues are reported and resolved to a satisfactory conclusion
- Managing adhoc/regular reports

Skills and Experience required
- Good attention to detail
- Excel experience
- Customer service experience
- Proactive
- Self-motivated / Able to work under own initiative
- Excellent communicator
- Ability to multitask and prioritise
- Sound knowledge of European transport
- 1-2 years customs experience would be an advantage but is not mandatory

**Job Types**: Full-time, Permanent

**Salary**: From £26,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- 12 hour shift
- Holidays
- Night shift
- Overtime

Ability to commute/relocate:

- Redditch: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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