Transport Planner

1 day ago


Redditch, United Kingdom HR Employment Bureau Redditch Full time

Transport Planner / Customer Service Coordinator Location: Redditch Hours: 6:00am - 3:00pm Monday to Friday Salary: £27,000 - £30,000 per annum HR Employment are currently recruiting for a Transport Planner/Customer Service Coordinator to join their client in Redditch, who are currently going through a period of growth. This is a varied role combining early‑morning transport planning with customer service and support throughout the day. The ideal candidate will have at least one year of transport planning experience, knowledge of pallet networks, and a proven ability to build positive relationships with drivers and customers. Previous skills and experience needed for the role: Minimum 1 year of transport planning experience. Previous experience working within pallet networks. Proven ability to maintain positive relationships with drivers and customers. Strong IT skills (TMS, Microsoft Office, email). Excellent problem‑solving, communication, and organisational skills. Ability to work under pressure in a fast‑paced environment. Main duties for the role include: Transport Planning (6am - 10am) Plan and allocate approx. #removed# pallets across 7-9 vehicles operating locally. Ensure efficient routing and accurate load allocation. Liaise with drivers to resolve delivery or collection issues. Maintain accurate operational records and system updates. Customer Service (Post‑lunch focus) Respond to customer enquiries, providing ETAs, PODs, and resolving delivery issues promptly. Maintain high standards of professionalism and communication with all customers. Complete administrative tasks associated with planning and customer support. If you are interested in our Transport Planner/Customer Service Coordinator role, then please APPLY NOW or call (phone number removed) and ask for Ben or Sophie. #J-18808-Ljbffr


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