Fire Service

**DUTIES AND RESPONSIBILITIES** ? Maintenance and commissioning of conventional & addressable fire detection systems ? Maintenance and commissioning of emergency lighting systems ? Maintenance and commissioning of automatic opening vents ? Fault finding and repairs to above systems ? To provide reliable, quality support to our customers at all times ? To have a professional telephone and face to face manor ? Assist customers and regional team with technical issues either on the phone or face to face ? A flexible approach to working hours. Out of hours working will be required at times ? Achieve operation KPI ? Provide assistance and training to other team members as required ? Ensure you operate in line with the company's vision mission and values **SKILLS, COMPETENCIES & ATTRIBUTES** ? Must have a high level of experience of our industry ? Excellent technical knowledge of fire & security systems ? Have a systematic/logical approach to tasks & problems ? Ensure all tasks are carried out quickly & efficiently ? Be presentable in person and in vehicle and tools ? Excellent communication and organisational skills ? Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock. ? Understand the need for precise completion of paperwork records of jobs and full use of PDA device. ? Have a polite but assertive telephone manor ? Good knowledge of London and the home counties postcodes ? Good customer service skills ? Ability to motivate staff & colleagues and lead by example ? The ability to think laterally and "out of the box" ? Prompt and consistent time keeping **HEALTH & SAFETY RESPONSIBILITIES** ? The company's health & safety policy & procedures ? The health & safety at work act along with all site specific & statutory health, safety and environmental regulations & policies ? Method statements and risk assessments ? Participate & understand tool box talks