Loan and Credit Administrator

5 days ago


London, United Kingdom Page Personnel Finance Full time

The Loan and Credit Administrator will be managing a portfolio of cases, liaising with solicitors and relationship team ensuring loan transactions are completed within agreed Service Level Agreements in accordance with procedures and policies

**Client Details**

The financial services client based in Southgate is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that stillvalue human service enabled by great technology.

**Description**

The key duties for the Loan and Credit Administrator are:

- To provide a quality focused service to all customers across lending products including mortgages, loan transactions and secured lending facilities
- Management of difficult and complex complaints and queries in relation to pre and post completion mortgage and loan servicing product lines
- Management of a portfolio of cases, ensuring loan transactions and relevant Credit Delivery administration are completed to agreed Service Level Agreements in accordance with procedures and policy
- Monitor the levels of outstanding/incomplete cases on a daily basis; ensuring effective planning and action is taken to work with colleagues to resolve within service level agreement
- Follow up security documents within the specified time and on receipt of new security documents, ensure completeness and accuracy taking responsibility for accurate completion into Bank systems

**Profile**

The pre-requisties for the Loan and Credit Administrator are:

- Have a strong knowledge of transaction structures, facility documentation, and the lending process including Personal Mortgage experience
- Strong credit, analytical, and modelling skills (particularly with Excel)
- Proven track record of implementing change, particularly around enhancing the daily flow of activity
- Excellent written and verbal communication skills with ability to quickly establish credibility with key stakeholders
- Demonstrable track record of working under pressure and managing multiple projects with limited supervision

**Job Offer**

Offices in North London (Southgate)

Competitive salary of £28,000-£32,000

Excellent career growth potential and benefits package



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