Administrator
7 days ago
**Contractor Administrator**
**Permanent; Full Time with flexibility on start/finish time**
**Monday - Friday 37.5 hours per week**
**Location: Gadbrook Park, Northwich**
**Salary: £18,589 per annum**
Due to internal progression we are recruiting an Administrator to join our friendly Contractors team who work together to meet objectives.
Our Contractors Team handle contractor and property manager queries on a variety of issues and the administrator will ensure that enquires, both verbal and written, are responded to and relevant actions taken in an accurate and timely manner in accordance with RMG policy and procedures.
**Contractor Administrator Role and Responsibilities**
- Receive, understand and assess supplier’s general enquiries to establish requirements for advice, guidance and service/solutions
- Setting up approved suppliers with all required documentation and maintaining their records to keep all policies and certificates up to date.
- Receive, understand and assess internal customer’s general enquiries to establish requirements for advice, guidance and service/solutions.
- Ensure all compliance requirements are met when updating our records
- Maintaining the contractor management system, compliance database, tender tracker and H&S tracker ensuring it is updating regularly in line with any communication received.
- Chasing suppliers on a weekly basis for purchase order and quotation updates, and update relevant portals and trackers
- Ensure at all times that advice and services provided are consistent with all relevant procedures, standards, behaviours and performance targets as well as maximising the level of customer satisfaction.
- Setting up annual contracts with approved suppliers on the system and sending the documentation to the supplier
- Assist suppliers with providing up to date account statements, and answer their invoice and payment queries
- Tender contracts and reactive works within the set timescales with the required specification and chase for responses. Providing the results to Property Managers to make a decision.
**Contractor Administrator Skills and Experience**
- Communicate effectively both verbally and written
- Working knowledge of Outlook, Excel and Word
- Good organisational skills
- Able to receive and carry out instructions accurately
- Work to deadlines
**Benefits**
- 25 days holiday plus bank holidays
- Never work your birthday
- Exclusive savings on travel, shopping, restaurants, supermarkets, fitness, fashion and electronics through our benefits portal.
- Free fruit
- Cakes every Friday
- Free onsite parking
- Generous pension scheme, matched up to 6%
- Life assurance (4 x annual salary)
- Regular office incentives
- Free eye tests
- Cycle to work scheme
- Two paid volunteer days per year
- Employee loans
- Employee Assistance Programme - access to free confidential advice on matters important to you
- Paid Refer a Friend Scheme - earn up to £1000
As one of the largest and most respected property management companies in the country, the Residential Management Group portfolio spans over 115,000 households across the United Kingdom, with more than 100 years of successful property management experience.
If you'd like to join us as a Contractor Administrator please click APPLY.
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