Student Advisor
1 day ago
**UK College of Business and Computing**has a fantastic new opportunity for a** Student Advisor** to join the team. You will join us on a **full time, permanent basis **and in return, you will receive a competitive salary.
**UKCBC**is an international, independent higher education (HE) college. UKCBC has been successful in providing affordable, high-quality education for the last 17 years to students from the United Kingdom and the European Union.
The College currently operates from 2 campuses across London and has a growing student population.
The mission of UKCBC is to work alongside students to lay the foundations for long-term success in their professional futures. We see education as a lifelong process; as such, it is our responsibility to encourage students to be receptive to the ever-changingemployment landscape by developing an active involvement in learning while studying at UKCBC.
Our mission extends to promoting accessibility, quality of service, equality of opportunity, and providing students with a safe and supportive environment. Being an HE provider, we also recognise the need to assess and refine our academic courses regularlyto help our graduates stay relevant in the local, national and international employment market.
UKCBC has recently embarked on a partnership with the University of West London to deliver a variety of academic courses.
**About the Student Advisor Role**:
As our **Student Advisor,**you will provide central support for a range of primary student related activities and queries relating to a student’s day to day life at college. But also provides a level of support in coordinating the student studies,adding value to the Learner journey and enhancing the student experience. You will be responsible for a number of reception/campus duties such as meeting and greeting applicants, Students and clients and ensuring that high levels of Customer service are beingprovided within the Campuses at all times.
**Key Duties and Responsibilities of our Student Advisor**:
- Providing outstanding advice, guidance and support for existing students and visitors to the campus, both verbal and written
- Enrolling students on the course, conducting student data/information checks during the enrolment, participating in the induction duties after each intake
- Issuing ID cards and letters to students
- Maintaining and improving overall student satisfaction
- Participating in the election of student representatives
- Ensuring all students are equipped with the correct information relevant to their chosen course i.e. timetables, class changes, awarding body requirements etc.
- Providing written and verbal advice and guidance to prospective and successful students
- Being a point of contact for reporting student absences. Updating SITS accordingly and advising relevant departments as necessary of absences in line with college procedures and policies
- Addressing any complaints that come to reception and escalating that to Assistant campus Manager/campus Manger
**What we’re looking for in our Student Advisor**:
- Experience working within a customer focused environment
- Excellent communication skills both oral and written
- The ability to effectively communicate at all levels
- Strong organisational skills, attention to detail and ability to work with a high level of accuracy
If you would like to join us as our **Student Advisor,**then please **click ‘apply’ today**- we’d love to hear from you
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