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Ict Apprentice

2 weeks ago

Newcastle upon Tyne, United Kingdom Just IT Apprenticeships Full time

**About us**

We are professional and agile.

**IT Field Engineer Apprentice**
- Location: Newcastle
- Salary: £25,000 to £30,000
- Required: Willingness to drive regularly to different sites & desire to progress within the company.
- Desirable: Strong ICT skills/experience.
- Attending multiple and various sites per day reacting to IT support calls.
- Responsible for attending customer sites, largely Retail, to fix IT issues and ensure that they (our customer) can continue to trade
- Embracing the company ethos ‘My Customer, My Responsibility’ at all times.
- Signing in to site, completing works, signing out of site, respecting the customer.
- Reviewing health & safety.
- Working with management seamlessly to the customer.
- Ensuring effective and great communication skills at all times.
- Managing 3rd party stock (on van) allocated to you.
- IT maintenance works.
- Open mind to / when learning new skills.
- Completing site sign off reports.
- Problem solving.
- Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated.
- Potential weekend works (at least 1 week in 4) - but this would attract OT.
- Ability to travel and work alone.
- Desire to progress.
- Desire to service customers.

**Skills**
- Experience of working in retail environment.
- Cisco networking.
- Wireless Surveying.
- Deeper networks understanding.
- Willingness to learn.
- Hand tools knowledge.
- Ability and confidence to work alone, responsible for own actions.

**Company benefits**
- Provision of Van with fuel card (business purposes only)
- Company Mobile Phone and Lap-top
- Private Health Care
- Expenses Paid including parking / tolls / lodgings.
- Pension (a/e)
- Holiday Pay

**Career progression**
- Internal Training and Development
- Cabling and Infrastructure Training
- Team Leader / Supervision
- Project Coordination
- Project Management

**Benefits**:

- Company car
- Company events
- Company pension
- Free parking
- Private medical insurance
- Sick pay

**Job Types**: Apprenticeship, Full-time

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Free or subsidised travel
- Free parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- Overtime

Application question(s):

- Have you ever built a PC or upgraded computer hardware?
- What grade did you get for your Maths & English GCSE?
- Do you live in Newcastle? (Please answer to progress)

Licence/Certification:

- Driving Licence (required)

Work Location: On the road