Admin Assistant

This vacancy is a 12 Month FTC based in Merseyside for 30 hours per week, Tuesday - Saturday.

You will also be required to work within the cluster units at St Helens & Warrington.

**Do you enjoy working within a busy office or reception environment, where no two days are the same?**

**Do you have experience of general administrative procedures?**

**About the role**:
We’re looking for an experienced Admin Assistant to come and join our Merseyside unit and also working across the cluster (Warrington & St Helens). You’ll work as part of the team in carrying out admin tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS’ services.

This is a 30 hours per week role to be worked over Tuesday to Saturday

**About You**:
Ideally you will have strong experience of working within an office environment, where you’ve carried out administration duties. You’ll be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties.

**Day to day duties**:

- Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary.
- Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the client’s episode of care.
- Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary.
- Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports.

**We are also looking for**:

- Experience of dealing face to face with clients who may be angry or upset, within a care environment.
- Knowledge of clerical procedures including checking documentation, telephone, and reception duties.
- Good attention to detail, supportive towards colleagues and clients and is an effective team player.

Please note that you must hold a full clean driving license and have access to your own vehicle as this role will involve an element of travel.

**About us**

British Pregnancy Advisory Service (BPAS) is the UKs largest independent womens reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment and fertility services. We specialise in evidence-based, not-for-profit care reproductive healthcare.

**Working with us**:
We are always on the look out for talented special people to join the BPAS team.

Alongside a supportive and friendly working environment, BPAS has generous benefits including life assurance cover at 3 times salary, 34 days annual leave per year and a defined contribution pension scheme you will also have access to our employee benefits programme through BHSF which includes special health and wellbeing services, as well as lifestyle offers for you and your family. This includes various salary sacrifice schemes, counselling services and free private GP appointments.

For our clinical roles, a full clinical training package will be provided along with comprehensive support. Nursing and midwifery colleagues will have the opportunity to train in first and second trimester sonography scanning as well as contraception fitting and STI testing. For units offering a surgical service you could also gain experience in conscious sedation and general anaesthetic treatment in our operating departments.

**Further Information**

**Salary**: £17,781 - £21,732 (Depending on experience and Pro-rata for part time hours)

Hours: 30 Hours per Week

Shift Pattern: Flexible to suit business needs over Tuesday to Saturday. More to be discussed at interview.

Location: BPAS -Merseyside Clinic & Consultation Centre, 32 Parkfield Rd, Liverpool L17 8UJ

BPAS - The Millennium Centre, Corporation St, Saint Helens WA10 1HJ

BPAS - Youth Advice Shop (YAS),The Gateway,89 Sankey Street, Warrington WA1 1SR

**The Small Print: All applicants must be pro-choice.**

If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

**References**: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

**COVID-19**: BPAS encourages all applicants to be fully vaccinated against COVID-19 and we invite you to share evidence of your vaccination status. This is in addition to the requirement to provide evidence of vaccination/immunity against the following conditions of Tuberculosis, Hepatitis B, MMR and Varicella for clinical roles directly involved in patient care.

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months
Part-time hours: 30 per week

**Salary**: £17,781.00-£21,732.00 per year

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