Product Designer

**Location Glasgow, G2 5AD / Hybrid**
**Salary from £47,200 + 10% bonus and private health care**
**Permanent Contract**
**Closing Date 19th May**

**Help us create a better future, quicker**
You’ll be part of the product design team at ScottishPower helping look after our products look and feel and the user experience, along with developing our visual brand identity.
Working closely with product owners and developers using scrum methodologies to deliver best in class digital experiences for millions of customers, whilst managing a complex mix of stakeholders across the UK business and wider global group.

**What you’ll be doing**
- Planning and conducting user research and competitor analysis
- Analysing different data sources and qualitative feedback and working with the product owner to create an improvement pipeline
- Creating user stories, personas and storyboards
- Creating user journey mapping, user flows, feature flows and sitemaps
- Determining information architecture
- Creating prototypes and wireframes
- Designing high-fidelity user experiences
- Help define tone of voice and micro-copy
- Contributing to design libraries and patterns
- Conducting usability testing
- Conducting desirability testing
- Owning your products’ user flows while working as a team across your assigned business units to ensure a cohesive experience
- Acting as the voice of the user taking a data-driven approach to design.
- Champion human-centred design.
- Help shape the future of utility in the UK

**What you’ll bring**

You understand what success looks like and how to measure/track outcomes. With strong organisational skills you’ll effectively schedule diverse workloads and be able to co-ordinate the conflicting demands of internal and external digital product backlogs ensuring delivery timescales are met.

You have good experience using design systems to create consistent and efficient design solutions that meet user needs and business objectives while maintaining quality. You’re confident in presenting your work and walking through your design decisions. With ability to own, address and resolve customer experience problems, such as root cause analysis.

A good understanding of analytics and quantitative testing and analysis with an understanding of agile working practices like Kanban and Scrum. You can quickly execute polished UI concepts, user flows and more complex prototypes.

**What’s in it for you**
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That’s why our benefits include:

- 36 days annual leave
- Holiday purchase - perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers - save more and spread the cost of your technology purposes
- Count us in - pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes - to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

**Why ScottishPower**
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

**Mobility Information**: