Sales Administrator

6 days ago

Lymington, United Kingdom Lymington Precision Engineers Full time

We are currently seeking a Sales Administrator to join our team based in Lymington, Hampshire. The Sales Administration team is the interface between LPE customers and internal departments. We build relationships and deal effectively with all customers tomanage expectations appropriately with the objective of achieving outstanding levels of customer satisfaction. We provide a high-quality professional service using agreed processes and to the required standards.

**Hours of work**: 37.5 hrs per week working: Monday to Thursday 8.15am to 5.00pm and Friday 8.30am to 1.00pm, with 30-minute unpaid lunch break.

The Company reserves the right to change shift start and finish times depending on the needs of the business.

**Sales Administrator Duties**:

- Processing incoming customer orders, according to correct procedure, ensuring all details are recorded accurately prior to production commencing.
- Acknowledging customer orders, ensuring all systems reflect agreements made.
- Progressing customer requests with internal departments.
- Producing all necessary dispatch paperwork to enable completed items to be delivered to the Customer in adherence to their requirements and agreed timelines.
- Using our internal ERP system (IFS) in the monitoring of sales & deliveries and ensuring the Customer Account Manager is made aware of any issues that may have a negative impact on the Customer.
- Providing administrative support where required, which involves but is not exclusive to, the typing of quotations & other Customer correspondence, filing, photocopying, scanning, retrieving drawings, document management & reception cover.

**Sales Administrator Requirements**:

- Experience of working with Customers
- Good working knowledge of MS word & MS Outlook
- Excellent communication & interpersonal skills
- Works well under pressure
- Great organizational skills and initiative
- Minimum 4 GCSE’s A-C or equivalent to include English & Math’s.
- Previous experience working in a similar role
- Work to high level of accuracy
- Experience of handling a variety of customer interactions which may include sales, service and complaint handling - Desirable
- Experience working within a manufacturing environment - Desirable
- Working knowledge or Material Requirements Planning (MRP) Systems.

**Sales Administrator Benefits**:

- Excellent pension and life assurance scheme
- Free on-site car parking
- Career and development opportunities
- 34 days holiday (incl. bank holidays)
- Health cash plan scheme
- Health & wellbeing services
- Employee discount scheme
- Employee Assistance Programme
- Cycle to Work Scheme
- Profit sharing scheme
- Reward and recognition

LPE are an Equal Opportunities employer who is committed to creating a working environment where our people will grow and thrive. We strive to create the conditions for our employees to develop their potential in a workplace where there is respect and valuefor diversity and wellbeing.

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