Commercial Support Administrator
4 days ago
With over 140 years experience ROCOL’s range of innovative greases, metalworking fluids, lubricants, and oils are designed for today's challenging operating conditions. ITW Rocol, part of ITW Inc, has its head office in Leeds U.K. and operates in several countries worldwide, offering Lubrication solutions to nearly every facet of industry with over 100 distributors stocking and supplying the product range worldwide.
We are now looking for a Commercial Support Administrator to carry out all support administration tasks, delivering best in class experience to key internal and external stakeholders in line with business objectives.
As our Commercial Support Administrator, you will maintain and improve sales out and sales in data, producing reports with key information for internal and external stakeholders. You will collate data and produce sales activity reports, collate and manage data for SDA claims and send out questionnaires to customers following specific service. You will also provide administrative support for the price increase process, including issuing new price lists and tracking and monitoring customer communication.
**About You**
We’re looking for someone who;
- Has solid administrative experience, particularly in the use of MS Excel.
- Has strong communication and interpersonal skills.
- Has excellent organisation and prioritisation skills, able to work within strict deadlines.
- Can interpret and manipulate large datasets into easy-to-understand outputs.
- Has a flexible approach.
Experience of working in sales, marketing and customer experience functions is desirable, as is knowledge of HubSpot and CRMs, particularly JDE/Mansys.
INDSP
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