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Trainer

2 weeks ago

Leicester, United Kingdom Next PLC Full time

**Do you have experience of group facilitation / training delivery, and have a passion for exceptional customer service? Do you want the opportunity to join a team motivated to deliver world class learning experiences? If so, we’d love to hear from you.**

**Shift**:Full time 36 hours (flexibility to rota to cover evenings and weekends) Please note that the shift can change throughout the week and from week to week.

**Rate of pay**:£11.29 - £13.16 per hour, plus an additional £1 at the weekends

**Location**:Leicester (travel to other sites required)

**The Team**:
Our Next Online Learning & Development team are on a mission to design and deliver world class learning experiences, communications & resources which enable our people to provide exceptional service for our customers.

**The role**:
Working across three sites, as a Trainer for The Next Online Learning & Development team, you’ll deliver engaging learning initiatives to various audiences within the business including on-boarding induction programmes, management training and developing existing employees with adhoc learning initiatives.

You’ll work closely with our Material Developers researching, shaping and developing materials to aid the learning cycle and bring to life learning initiatives to engage and drive exceptional customer service throughout the business.

**You will**:

- Use a variety of methods to enhance and ensure the learning transfer
- Work closely within the Learning & Development Team to shape and develop the delivery and materials to promote learner engagement and ensure transfer of learning.
- Deliver on boarding induction programmes to new starters and developing existing employees with additional learning initiatives
- Make recommendations for training solutions that suit individual and team needs
- Identify opportunities to improve materials and delivery of existing courses and assist in the production of new learning initiatives
- Manage priorities effectively whilst demonstrating flexibility, often balancing conflicting demands
- Be expected to working a variety of shifts including evenings and weekends across three different sites which will include travel and overnight stays

**About you**:

- Proven track record of delivering content to a variety of different audiences
- Exceptional verbal and written communication skills with capability to alter message delivery dependant on audience
- Experience in designing captivating and informative presentations and/or training courses
- Advanced MS word and PowerPoint ability
- Excellent coaching skills with history of career development conversations
- Be creative in your approach and be able to offer a varied skill set and be able to learn new skills and processes at a fast pace
- Be motivated, enthusiastic and flexible
- Hold a Full UK Driving Licence

**What’s Next**:
**Job Types**: Full-time, Permanent

**Salary**: £11.29 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Store discount
- Wellness programme

Supplemental pay types:

- Bonus scheme

Application question(s):

- Do you hold a full UK drivers license?

**Experience**:

- Training & development: 1 year (preferred)

Reference ID: 15300