Customer Services Advisor
5 days ago
Fixed Term Contract for 6 months
Who we are
Hello. We’re RHP. We provide good quality, affordable homes, and excellent landlord services for local people who can’t otherwise afford to live in London. We own and manage around 10,000 homes for social rent and shared ownership, and plan to build many more over the next five years.
Our employees love working for us, and we’ve been recognised as an excellent employer through several prestigious awards, achieving Investors in People Platinum status and ranking in the top ten of the Great Place to Work list twice.
If you want to make a difference to our customers, employees and beyond, we’re the place for you.
Connected through difference
We embrace and understand the value diversity brings - it can only make us better and stronger. That’s why a key part of our culture is to create an environment where everyone can be themselves and is treated fairly and equally. It’s important to us that you feel valued, appreciated, and free to be who you are.
Who we’re looking for
We’re looking for a Customer Services Advisor to deal with customer enquiries efficiently, resolving them first time by providing support and advice.
You’ll be digitally savvy with contact centre experience and ideally housing knowledge - but this is not essential as full training will be given before the spotlight’s on you.
When we're hiring, we look for people who connect with our KOSMIHC values:
We know our stuff
We make it happen
We care
You can find a full description of our values here
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