Mobile Relief Caretaker Nw

**Job Title**

**Mobile Relief Caretaker**

**Contract Type**

**Permanent post**

**Hours**

**Full time**

**Persona**

**Mobile**

**Reporting Office**

**West Ham Lane, Stratford, E15**

**Patch Locations**

**North West NBHD - **Acton gardens, The Oaks Acton, Atlip Road Wembley and Kilburn sites**

**Salary**

**£26,000**

**17**th** December 2024**

**Interviews to be held face to face - the date's and location are to be confirmed.**

**Role Profile - Caretaker.docx**
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We are currently recruiting for Relief Caretakers who will form part of our Estate Services structure and are a key function of our continuing commitment to providing a responsive customer-based service for our residents. The Relief Caretaking Team cover for our caretaker’s annual leave, extended sickness and vacancies and thus can be asked to work across all L&Q schemes. We are primarily looking for permanent staff to cover in the West London area of London, but you may, on occasion, be asked to cover in any of the Greater London Boroughs. As such, you will need excellent organizational skills and enjoy working across a variety of sites.

**Why choose L&Q?**

We offer a competitive annual salary and staff benefits package.
- Strong family-friendly policies
- Committed Learning & Development
- Annual leave starting from 28 days rising to 31 PLUS bank holidays
- Excellent Pension Scheme - double contribution up to 6%
- Generous non-contributory life assurance
- An Employee Assistance Programme
- Great places to work certified 2023-2024
- Best Workplaces for Women

**As a caretaker you will be**:

- Involved in maintaining communal areas within our blocks and on our estates, carrying out communal cleaning and keeping the exterior of the building clean and tidy.
- Carrying out small maintenance repairs as required.
- Liaising directly with residents and contractors and answering queries and you must have due regard to health & safety and security issues.

**You should be**:

- Capable of carrying out a variety of small repair jobs and working effectively as part of a team and under your own initiative.
- Trade skills, Gardening or DIY experience would be an advantage together with a recognised City & Guilds or Bics qualification in cleaning, although not essential as training would be provided.
- A good communicator and be willing to learn new skills as the service adapts to the changing needs within the Neighbourhood.
- Able to work on your own initiative and be self-motivated to organise your own time effectively.
- Proactive in your daily activities and aware of safe working practices.
- Possessing a good literacy standard
- Have IT skills as you will be required to use a PC, undertaking online courses and assessments (This can be learnt on the job during the probationary period).

**For the Relief Caretaking role it is essential that you hold a full, clean driving licence and have access to secure overnight parking as this position is required to drive a company vehicle.**

If you don’t have previous experience or qualifications but are willing to learn, have ambition, enthusiasm, and care about delivering a first-class service to our residents we would like to hear from you.

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

**Our commitments**:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

For the fifth year in a row, we have been recognised as one of the UK’s Best Workplaces for Women in the super large category.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner i