Support Services Administration

**General Information**: - Salary - £24,527 Pro-rata - Working Pattern - Part Time - Vacancy Approach - External - Location - Sheerness - Region - Kent, Surrey & Sussex - Closing Date - 17-Oct-2025 - Business Unit - Swaleside - Post Type - Permanent - Civil Service Grade - AA - Number of jobs available - 1 - Reserve List - 12 Months - Job ID - 10467 **Descriptions & requirements**: - Job description **Organisation Level** **Support**- The jobs at this level will be task focused supporting defined activities, services or operations. **Overview** Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment. This is a non-operational job with no line management responsibilities. **Characteristics** Typical tasks associated with this Group Profile include: - Provide administrational assistance in area of work - Maintain accurate filing system for area of work - Respond to queries relating to area of work, redirecting w required. **Job Descriptions relating to this Group Profile** The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions. - Support Services Administration : Business Hub - Support Services Administration : Records - Support Services Administration : Visits Booking - Support Services Administration : Welcome Centre **Essential Skills/ Qualifications/ Accreditation/ Registration** An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh. **Behaviours** - Developing Self and Others - Communicating and Influencing - Working Together - Managing a Quality Service - Additional Information **Working Arrangements & Further Information** If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff. **Benefits** **Annual Leave** - The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case. **Bank, Public and Privilege Holidays** **Pension** - The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best. **Work Life Balance** **Season Ticket Advance** **Childcare Vouchers** For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers **Training** HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes - T are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts - All staff receive security and diversity training and an individual induction programme into their new roles **Eligibility** - All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist **Working for the Civil Service** The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order - ) **Diversity & Inclusion** The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. **A Great Place to Work for Veterans** The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. **Redeployment Interview Scheme** Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. **Civil Service Nationality Rule