Receptionist & Sales/marketing Administrator

7 days ago

Grove, United Kingdom Global CTS Ltd Full time

**Sales/Marketing Administrator, Wantage - own transport required**
**£22,000 - £25,000 full time, office based role**

**Why apply?**
- Learning and Development Plan
- Pathway Training Platform
- Reward and Recognition system
- On-Site Gym
- Perk Vouchers
- Pool table/ Batak/Table Football
- 25 days holiday
- Extra Holiday for long service
- 2 Well Being days
- Birthday & Anniversary Bonus
- Pension & Medical Scheme
- Sick Pay
- Life Insurance 4 x salary
- Free Parking

Global CTS Recruitment has partnered with this exciting, fast-growing company based on the outskirts of Wantage. They are a privately owned, award-winning business that has become a recognised leader in its industry, there has been continual rapid growthsince its inception. The friendly, diligent team work closely together to ensure their continued success.
**Position Summary**
- You will deliver a friendly efficient customer service and to create a warm and welcoming atmosphere for all visitors while also undertaking a range of other sales and marketing administrative tasks as identified by the Director of Sales and Marketing.
- Book meetings and scan people in and out of the building
- Answer all calls efficiently and quickly, responding to quick queries or taking short messages, ensuring messages are forwarded immediately to the right person
- Keep the reception area clean and tidy at all times, making a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy
- Greeting all visitors in a friendly and efficient manner and ensuring they sign, alert the appropriate person of their arrival and escort the person to the meeting room
- Maintain the board room diary, ensuring that the room is not double booked and that meetings do not overrun if the room is booked for another meeting
- Prepare refreshments for each meeting accordingly
- Ordering and setting up lunches for meetings and training
- Maintain stocks of cutlery, crockery and refreshments (including employee milk, sugar coffee/tea and chocolate)
- Maintain the stock and maintenance/cleaning of the coffee machine in reception along with the employees and client drinks fridge
- Dealing with the incoming and outgoing post/parcels including delivery to the relevant people
- Create and prepare regular reports from the CRM into Excel and PowerPoint
- Support the Director of Sales & Marketing with management of the stock and forecasting with the business
- Collaborate with the Marketing department on Marketing Development Funds admin tasks and claims
- Maintain and help update the CRM following marketing activities
- Deliver excellent customer service at all times
- Contact customers and leads following marketing activities
- Excellent telephone skills
- High degree of accuracy
- Analytical and be able to understand reporting
- Strong excel skills
- Demonstrated ability to prioritise issues
- Ability to build strong working relationships both internally and externally
- Excellent communication skills both verbal and written
- Takes pride in their performance

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