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Customer Service Administrator

2 weeks ago

Hinckley, United Kingdom Go Perm Ltd Full time

Do you excel in customer relationships?

Go Perm is looking for a passionate and upbeat Customer Service Administrator to join a well-established and growing business based in Hinckley, Leicestershire.

Working as part of the sales team, your role is crucial to the delivery of sales within the business. You will be responsible for providing support to the internal sales team, and whilst working within a small family feel team you will receive full training and support through your induction and whilst developing into your new role.

**Benefits**
- Salary £21,000 per annum
- Office opening hours 8.15 - 5.00, standard working day is 7.5 hours (flexibility available)
- Dress code smart/casual and a dress down Friday
- 25 days holiday plus bank holidays
- Structured company per year
- BUPA health care after 6 months’ probation
- Auto-enrol Pension
- Bring your dog to work day
- Sense of community and belonging
- Relaxed but motivated approach
- Lunchtime Yoga sessions

The Sales Support role offers a varied range of tasks including managing incoming calls, building customer relationships and providing project updates as well as booking seminars and organising internal fundraisers

**Key Responsibilities**
- Contacting new and existing clients in order to gain project updates
- Project track to ensure we maximise every opportunity of winning the project
- Book seminars for the External Sales Team including arranging lunch and hotels
- Make outgoing customer relationship calls to bring in new potential leads
- Be involved in the sales order process, raising quotes, sales and purchase orders
- Provide admin support for the team at all times including ordering stationery
- Support with organising social events and the annual fundraiser
- Achieve personal and department targets
- Meet and greet all visitors

**About You, Skills and Attitude**
- Ideally to have experience in an Administration or Customer Service role.
- Actively demonstrate the Values and Behaviours of the business.
- Strong organisational skills and ability to manage a number of projects at the same time.
- Enthusiastic and willing to learn.
- Strong eye for attention to detail.